Madison Marsh

Identify key areas that could be enhanced and implemented successful process improvements. Developed strong analytical and financial skills, which helps to anticipate market and company needs. Adjust prices via pre-set schedules, supply management department costs and other factors on regular basis. Prepare bids and proposals to submit to clients and secure new business.

Responsible for following up directly with commercial and governmental payers to resolve claim issues and secure appropriate and timely reimbursement. Identify and analyze denials and payment variances and take action to resolve accounts with over 95% accuracy.

Counted, measured and compounded medications following standard procedures. Assisted pharmacist with filling prescriptions for 300+ customers daily. Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality. Answered incoming phone calls and addressed questions from customers and healthcare providers.

Managed multi-line telephone system and greeted claimants during office visits. Streamlined processing procedures for various financial and employee documents to improve traceability. Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.

Tutored in diverse subjects, with a special emphasis in Calculus and Algebra. Planned, implemented, monitored and assessed classroom instructional program. Documented student attendance and progress against goals.