Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Matamoros

Los Angeles,CA

Summary

Versatile and detail-oriented professional with over 4 years of experience leading high-performance teams in both hospitality and caregiving environments.Proven ability to manage complex schedules, oversee operations, and deliver exceptional, personalized service to a diverse clientele. Adept at inventory control, staff training, and handling confidential information with discretion. Skilled in creating smooth, efficient workflows that enhance customer satisfaction and team productivity across fast-paced, client-focused settings.

Overview

5
5
years of professional experience

Work History

Head Bartender

Benihana
Encino, CA
11.2023 - Current
  • Supervised and trained bar staff, ensuring consistent delivery of exceptional customer service and adherence to company standards.
  • Resolved customer complaints efficiently, maintaining a positive and welcoming bar atmosphere.
  • Oversaw opening and closing procedures, including cash handling, reconciliations, and shift reports.

Personal Assistant

At Ease Home Care
Chatsworth, CA
01.2023 - Current
  • Scheduled client appointments and caregiver shifts to ensure consistent care coverage.
  • Managed communications between clients, families, and caregiving staff.
  • Handled administrative tasks such as filing, billing, and maintaining client records.
  • Supported daily operations to ensure smooth and efficient service delivery.

Unit Clerk

Sapphire Estates Rehab Centre
Tucson, AZ
02.2020 - 03.2022
  • Acted as liaison between patients and family members and healthcare providers.
  • Organized and maintained filing systems for patient records.
  • Coordinated with outside vendors such as laboratories or pharmacies to ensure timely processing of orders.
  • Provided support to physicians and nursing staff with administrative tasks.

Education

Associate of Science - Business

University of Arizona
Tucson, AZ

Skills

  • Schedule Management & Staff Coordination
  • Client-Centered Service Delivery
  • Inventory Control & Supply Management
  • Crisis Handling & Problem Solving
  • Team Training & Leadership
  • Confidentiality & Discretion

Timeline

Head Bartender

Benihana
11.2023 - Current

Personal Assistant

At Ease Home Care
01.2023 - Current

Unit Clerk

Sapphire Estates Rehab Centre
02.2020 - 03.2022

Associate of Science - Business

University of Arizona

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