Madison Mathewson
Hayward,CA
Overview
5
5
years of professional experience
Work History
Lifeguard
The City of San Leandro
San Leandro, CA
05.2025 - Current
- Monitored pool area for safety compliance and risk management.
- Responded promptly to emergencies, providing first aid and CPR as needed.
- Enforced facility rules to ensure a safe environment for patrons.
- Conducted regular safety drills and training sessions for staff and volunteers.
League Representative
Tennyson American Little League
Hayward, CA
03.2021 - Current
- Earned management trust by serving as key holder, responsible for store opening and closing procedures.
- Checking proof of residence & player age.
- Helped coordinate events- Planning meetings.
- Handled money.
- Planning day camps for the youth.
- Coordinating coaching clinics and umpires.
Life Guard
SouthGate Swim Club
Hayward, CA
06.2024 - 08.2025
- Assisted with the prevention and resolution of safety issues.
- Maintained a safe and secure environment for patrons.
- Assisted in the preparation of pool areas for special events.
- Instructed staff on safety procedures and equipment usage.
Customer Service Assistant
CM Warranty
Fremont, CA
09.2022 - 08.2025
- Developed customer service strategies to meet customer needs.
- Responded to customer inquiries via telephone, email, and chat.
- Assisted with customer service related projects.
- Utilized problem-solving skills to resolve customer inquiries.
- Analyzed customer feedback data to identify trends and make recommendations for service enhancements.
Education
Bachelor - Psychology
Ottawa University
Surprise, AZ05.2027
Bachelor of Science - Psychology
Whittier College
Whittier, CA05.2027
High School Diploma -
Moreau Catholic High School
Hayward, CA05.2023
Skills
- Handling Situations
- Cash Management
- Time Managment
- Communication Skills
- First aid
- Physical fitness
- Patience and empathy
- CPR and AED training
Timeline
Lifeguard
The City of San Leandro
05.2025 - Current
Life Guard
SouthGate Swim Club
06.2024 - 08.2025
Customer Service Assistant
CM Warranty
09.2022 - 08.2025
League Representative
Tennyson American Little League
03.2021 - Current
Bachelor - Psychology
Ottawa University
Bachelor of Science - Psychology
Whittier College
High School Diploma -
Moreau Catholic High School