Madison Matz
Lancaster,CA
Summary
Driven and detail-oriented professional with a proven track record at Northrop Grumman, where I excelled in breaking down complex technical issues and leveraging both my excellent communication skills and proficiency in various computer programs. Demonstrated ability to collaborate effectively, ensuring customer satisfaction and project success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Casual Technical Professional (Tech Writing & IPB)
Northrop Grumman
01.2023 - Current
- Ability to breakdown engineering drawings/part lists and illustrations to support various equipment program needs.
- Resolved complex technical issues, ensuring minimal downtime and maintaining customer satisfaction.
- Provided exceptional customer support, troubleshooting and resolving technical problems efficiently.
- Collaborated cross-functionally with diverse teams to achieve shared objectives in a timely manner.
Material Handler
Lockheed Martin
11.2018 - 05.2020
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
Education
Aviation Business Administration (In Progress) -
Embry Riddle Aeronautics
Daytona Beach, FLSkills
- Self-motivated, with a strong sense of personal responsibility
- Worked effectively in fast-paced environments
- Excellent communication skills, both verbal and written
- Managed time efficiently in order to complete all tasks within deadlines
- Paid attention to detail while completing assignments
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Proficiency in Microsoft Office Suite (Teams, Word, Excel, Outlook, and PowerPoint)
- Active secret clearance
- Active Special Program Access
Certification
NG-EVM CAM EQUAL (V2) TRAINING
Timeline
Casual Technical Professional (Tech Writing & IPB)
Northrop Grumman
01.2023 - Current
Material Handler
Lockheed Martin
11.2018 - 05.2020
Aviation Business Administration (In Progress) -
Embry Riddle Aeronautics