Madison Maxwell
Fort Lauderdale,FL
Summary
Motivated and personable hospitality professional seeking a Server position where I can leverage over two years of experience in high-paced dining environments to enhance customer satisfaction and contribute to the success of the restaurant.
Overview
3
3
years of professional experience
Work History
Server
J. Alexanders
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Hostess
Steaksmith
06.2021 - 07.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Science - Computer Science
Florida Atlantic University
Boca Raton, FL05.2027
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Menu Memorization
- Memory retention
Timeline
Server
J. Alexanders
08.2023 - Current
Hostess
Steaksmith
06.2021 - 07.2023
Bachelor of Science - Computer Science
Florida Atlantic University
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