Summary
Overview
Work History
Education
Skills
Timeline
References
Manager

Madison McAdams

Palm City,FL

Summary

Licensed Esthetician LIC# FB9799367 10/31/26

Experience includes skin care facials, lash lift and tint dermaplaning, extractions and microdermabrasion. Hardworking and passionate with strong organizational skills Professional on phone customer booking, office management, and active listening to clients. Proficient at time management and customer care.

Trained on FDA approved microneedling Exceed system by Candela. Disciplined and informed on Florida law for Facial Specialist and in safety, sterilization and sanitization. Product educated on Image Skincare and Skin Scripts.

Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.

Overview

4
4
years of professional experience

Work History

Manager

Beem Light Sauna
12.2024 - Current
  • Manage and motivate employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintain professional, organized, and safe environment for employees and patrons.
  • Enhance customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximize performance by monitoring daily activities and mentoring team members.
  • Cross-train existing employees to maximize team agility and performance.
  • Increase customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Develop and implement strategies to increase customer satisfaction and engagement.

Esthetician

Laser And Beauty Institute
06.2023 - 12.2023
  • Fostered friendly, warm, and exceptional customer experience.
  • Sterilized equipment for patient treatments.
  • Recommended retail products for at-home use.
  • Developed customized facial treatments for individual clients to address specific skin care needs.
  • Advised clients on proper home-care regimens.
  • Analyzed skin condition and made appropriate product recommendations.
  • Educated patients on treatment options.
  • Flexibly worked evenings and weekends to maintain proper spa coverage.
  • Gained knowledge of facial massage techniques and skin care product ingredients.
  • Welcomed clients arriving for appointments.
  • Provided clients with knowledge of all cosmetic services being provided.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Attended skincare shows, classes and seminars to stay up-to-date on latest trends.

Merchandise and Marketing Assistant

Evansville Thunderbolts
09.2021 - 04.2023
  • Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
  • Created engaging content for TikTok, Facebook, and Instagram.
  • Evaluated market trends to stay current on consumer and competitor changes.
  • Demonstrated willingness and interest in learning new tasks and skills.
  • Managed customer expectations and helped navigate sales processes.
  • Assisted in creating written, video and image content for marketing channels.
  • Created graphic representations of data and translated complex research into easily readable content for stakeholders.
  • Utilized Adobe Illustrator and Canva to design and create informational flyers and advertisements.
  • Updated spreadsheets with statistical, financial and non-financial information.
  • Conducted thorough research to construct creative and fresh ideas.

Education

No Degree -

University of Southern Indiana

No Degree -

Southern Connecticut State University

Facial Specialist - Aesthetics

Laser And Beauty Institute
10.2023

High School Diploma -

South Fork High School
05.2017

Skills

  • Skincare Services
  • Customer Consultations
  • Care Regimen Design
  • Marketing and Promotions
  • Canva (Software)
  • New Hire Training
  • Time Management
  • Welcoming Clients
  • Personalizing Experiences
  • Verbal and written communication
  • Staff training and development
  • Staff management

Timeline

Manager

Beem Light Sauna
12.2024 - Current

Esthetician

Laser And Beauty Institute
06.2023 - 12.2023

Merchandise and Marketing Assistant

Evansville Thunderbolts
09.2021 - 04.2023

No Degree -

Southern Connecticut State University

Facial Specialist - Aesthetics

Laser And Beauty Institute

High School Diploma -

South Fork High School

No Degree -

University of Southern Indiana

References

Angela Morlock 

(812) 499-7020

Evansville Thunderbolts 


Joie Gallo

(708) 935-5644

Laser and Beauty Instructor 


Darlene Schmidt 

(561) 309-1818

Laser and Beauty Director 


Nate Thomas

(561) 7978144

Beem Light Sauna -Jupiter

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Madison McAdams