Madison McCarthy
Summary
Motivated and compassionate new graduate nurse with strong critical thinking and time management skills. Eager to grow professionally, and committed to advancing my career by pursuing a Bachelor of Science in Nursing (BSN).
Overview
5
5
years of professional experience
Work History
Waitress/ Bartender
The CD Cafe
Solomons, Maryland
07.2024 - Current
- Delivered quality customer service in a fast-paced environment, serving up to 11 tables at a time. Improving time management and multitasking skills.
- Collaborated with kitchen staff and waitresses to ensure timely meal preparation.
- Handled customer inquiries and resolved issues with professionalism and empathy.
- Helped other staff members when busy.
- Maintained sanitary and safety standards, following health codes.
- Delegated tasks to barbacks and dish washing staff.
Front Desk Receptionist
S-kape Salon & Spa
Leonardtown, Maryland
06.2022 - 02.2025
- Resolved client concerns promptly to enhance overall satisfaction levels.
- Collaborated with team members to ensure excellent customer service experience.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
Waitress
Breton Bay Golf & Country Club
Leonardtown, Maryland
05.2021 - 01.2024
- Monitored dining area for cleanliness and efficient table turnover rates.
- Assisted in resolving customer complaints to maintain service quality.
- Trained new waitstaff on menu knowledge and service standards.
- Stocked service areas with supplies during slow periods.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Education
Associate of Science - Nursing
College of Southern Maryland
La Plata, MD12-2025
American Red Cross
Skills
- Critical thinking
- Time management
- Multitasking
- Electronic health records
- Team collaboration
- Patient rights advocacy
- Clinical judgment
- Conflict resolution
Timeline
Waitress/ Bartender
The CD Cafe
07.2024 - Current
Front Desk Receptionist
S-kape Salon & Spa
06.2022 - 02.2025
Waitress
Breton Bay Golf & Country Club
05.2021 - 01.2024
Associate of Science - Nursing
College of Southern Maryland
American Red Cross