Summary
Overview
Work History
Education
Skills
Timeline
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Madison McCliment

Cumming,GA

Summary

I am currently employed as a Lead Preschool Teacher and my job involves performing various tasks such as working with other teachers, leading activities, creating projects, and organizing conferences with multiple participants. I am also pursuing a degree in Business Administration with a concentration in Human Resources from Southern New Hampshire University through online classes. I am proud to have been on my college's honor roll since I started and am a member of The National Society of Leadership and Success. I am currently taking a Proactive Human Resources Strategies course to obtain my HRCI. I am passionate about my career and eager to advance in the field of HR.

Overview

8
8
years of professional experience

Work History

Lead Preschool Teacher

Primrose Schools
Gainesville, GA
09.2021 - Current
  • Organized and maintained a safe learning environment for children, including supervision of indoor and outdoor playtime.
  • Assisted in developing lesson plans that incorporated reading, writing, math, science and art into daily activities.
  • Provided individualized instruction to each student based on their needs and interests.
  • Observed and documented students' growth and development throughout the year.
  • Communicated regularly with parents regarding student progress, behavioral issues or any other concerns they may have had about their child's well-being.
  • Maintained accurate records of attendance, grades, assessments and other important information pertaining to each student.
  • Facilitated parent-teacher conferences when needed in order to discuss student progress or areas needing improvement.
  • Monitored classroom supplies inventory levels and ordered new items as needed.
  • Provided guidance counseling services when necessary in order to help students resolve conflicts or personal issues.
  • Utilized technology tools such as educational software programs or interactive whiteboards during lessons.
  • Attended professional development workshops to stay current on best practices in early childhood education.
  • Mentored new teachers within the program by providing feedback on teaching methods or strategies used in the classroom.
  • Incorporated cultural diversity into lesson plans so students could learn more about different cultures around the world.
  • Promoted good behaviors by using positive reinforcement methods with children.
  • Organized and led activities to promote physical, mental and social development.

Customer Service Representative

Publix
Cumming, GA
09.2019 - 09.2021
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Teaching Assistant

Goddard School of Cumming
Cumming, GA
06.2016 - 07.2017
  • Supervised students in the classroom, cafeteria, hallways and playgrounds.
  • Provided one-on-one support for special needs students.
  • Facilitated small group instruction sessions on various topics.
  • Encouraged students to take an active role in their own learning process.
  • Maintained a safe environment for all students while adhering to school policies and procedures.
  • Utilized technology resources such as computers, tablets, projectors and interactive whiteboards.
  • Supervised children and participated with children in activities.

Education

Bachelor of Science - Business Administration/ Human Resources

Southern New Hampshire University
Hooksett, NH

Skills

  • Activity Planning
  • Positive Reinforcement
  • Calm and Patient
  • Conflict Resolution Techniques
  • Group and Individual Instruction
  • Microsoft Office and Docusign
  • Understanding of HR Policies
  • Team Player
  • Microsoft Excel
  • Compensation/Payroll
  • Employee Relations
  • Benefits Administration understanding
  • Reading/ understanding spreadsheets

Timeline

Lead Preschool Teacher

Primrose Schools
09.2021 - Current

Customer Service Representative

Publix
09.2019 - 09.2021

Teaching Assistant

Goddard School of Cumming
06.2016 - 07.2017

Bachelor of Science - Business Administration/ Human Resources

Southern New Hampshire University

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Madison McCliment