Madison McCoy
Auburn,CA
Summary
Optimistic, enthusiastic professional with excellent interpersonal skills seeking a new and challenging opportunity. Over 10 years of education, customer service and administrative experience.
Overview
12
12
years of professional experience
Work History
Office Manager
Scenic Vans LLC
06.2023 - 04.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Contributed to event marketing, sales and brand promotion.
- Enhanced client satisfaction by providing exceptional trip planning and itinerary management services.
Yoga Teacher Trainee
East Wind Yoga
01.2023 - 04.2023
- Established a welcoming and inclusive environment for students of all skill levels, fostering community growth.
- Maintained a safe and clean practice space by adhering to health guidelines and regularly sanitizing equipment.
- Developed new yoga skills through continuous study and practice.
- Expanded knowledge of anatomy, alignment principles, and sequencing through continuous education and professional development opportunities.
- Enhanced student flexibility and strength by incorporating diverse yoga styles into class sessions.
Manager
Self Employed
11.2020 - 01.2023
- Manages all business requests for a dog walking services
- Providing introductory information to new customers
- Ensuring that customers are satisfied with terms and services.
In-House Clerk and Traveling Bakery Manager
The Baker and the Cakemaker, Inc.
06.2020 - 11.2020
- Supervised/managed the traveling for baked goods to various locations
- Directed and coordinated all incoming deliveries for bakery
- Provided superior customer service, ensuring profitability by maintaining an accurate record of baking operations.
Administrative Assistant
Rocklin, CA. Sierra Community College
01.2016 - 06.2020
- Supervised/managed the administration department as a whole
- Familiarity with computer/accounting systems for proper and efficient data in-put and project management
- Provided superior customer service, responding to inquiries, and assisting clients.
Senior Day Care Teacher
Roseville, CA. City of Roseville
05.2012 - 06.2018
- Senior leader of a K6 classroom, planned all curriculum and courses and provided parent/student support
- Responsible for teaching as well as tutoring students and guiding children in enrichment activities and lessons
- Practiced behavioral management within the classroom and assisted other instructors with student courses.
Main Duty Supervisor
Roseville, CA. Roseville City School District
02.2014 - 09.2015
- Provided on campus supervision for students ages 5-11
- Used training to enforce campus safety and conflict resolution
- Responsible for program attendance/enrollment duties and activities.
Education
California Food Handler
ServSafe National Restaurant Association
06.2024
Yoga Alliance Certified RYT 200
Invision School of Yoga
Auburn, CA04.2023
Sierra Community College
High School Diploma
49er Regional Occupational Program
Skills
- Results-oriented
- Excels in customer service
- Financial records and processing
- Computer proficient
- Time management skills
- File/records maintenance
- Positive learning process
Timeline
Office Manager
Scenic Vans LLC
06.2023 - 04.2024
Yoga Teacher Trainee
East Wind Yoga
01.2023 - 04.2023
Manager
Self Employed
11.2020 - 01.2023
In-House Clerk and Traveling Bakery Manager
The Baker and the Cakemaker, Inc.
06.2020 - 11.2020
Administrative Assistant
Rocklin, CA. Sierra Community College
01.2016 - 06.2020
Main Duty Supervisor
Roseville, CA. Roseville City School District
02.2014 - 09.2015
Senior Day Care Teacher
Roseville, CA. City of Roseville
05.2012 - 06.2018
California Food Handler
ServSafe National Restaurant Association
Yoga Alliance Certified RYT 200
Invision School of Yoga
Sierra Community College
High School Diploma
49er Regional Occupational Program
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