Madison McCreery

As a District Manager at Scooter's Coffee, I oversee the operations of multiple locations, managing a leadership team that includes four managers and approximately eighty employees. My role involves strategically reviewing sales data to optimize my schedule and make the most significant impact on our stores' performance.

I am deeply committed to developing our leadership team, coaching and training them on key company values, and ensuring they are held accountable for their responsibilities. This includes guiding them in identifying and resolving operational bottlenecks to ensure smooth, efficient store operations.

To stay tuned in to the overall performance of our stores, I regularly review reports and documents provided by the Freedom Business Department. I use these insights to determine necessary changes and execute them in a timely and efficient manner.

Additionally, I leverage monthly and quarterly P&L statements to identify opportunities for improving profitability. By closely managing operating expenses and quickly implementing changes to reduce unnecessary spending, I help drive the financial success of our company.

As the Event Coordinator at Charlie’s on the Lake, I am responsible for planning and executing memorable events that reflect our waterfront restaurant's unique charm and elegance. My role involves working closely with clients to understand their vision, preferences, and needs and transforming those ideas into flawlessly executed events.

I handle all aspects of event planning, from initial consultation through to the final execution. This includes designing event layouts, selecting menus, coordinating with vendors, and managing timelines to ensure every detail aligns with the client’s expectations. Whether it’s an intimate gathering or a large celebration, I ensure that each event is tailored to create an exceptional experience for our guests.

My responsibilities also involve overseeing the logistics of the event day, including managing staff, coordinating set-up and breakdown, and addressing any issues that arise to ensure a smooth and seamless event. I work diligently to maintain the high standards of service and quality that Charlie’s on the Lake is known for, creating an atmosphere that leaves a lasting impression on our guests.

In addition, I collaborate with our marketing team to promote events and enhance our restaurant’s visibility within the community. By building strong relationships with clients and vendors, I help position Charlie’s on the Lake as the premier venue for unforgettable dining and events in the area.