Organized and customer-focused professional with experience in customer service, sales, and administrative support. Skilled in managing front desk operations, processing insurance claims, and using CRM systems to enhance client interactions. Strong communicator with a proven track record of building relationships, solving problems, and exceeding expectations in fast-paced environments. Reliable, efficient, and committed to delivering excellent service.
• Assisted customers with inquiries, resolved issues, and processed orders efficiently.
• Recommended products and services, leading to increased sales and customer satisfaction.
• Built strong relationships to encourage repeat business and referrals.
• Collaborated with the sales team to meet targets and exceed customer expectations.
• Enhanced communication skills through active listening and problem-solving.
• Provided exceptional customer service by taking orders, delivering food, and ensuring guest satisfaction.
• Maintained a clean and organized dining area, adhering to health and safety standards.
• Managed multiple tables efficiently during peak hours, balancing speed and accuracy.
• Handled guest concerns and special requests with professionalism and a positive attitude.
• Assisted in training new staff, promoting teamwork and a collaborative work environment.
• Greeted clients and managed front desk operations, ensuring a welcoming and organized office environment.
• Assisted with processing insurance claims, verifying information, and handling client inquiries.
• Managed phone calls, scheduled appointments, and maintained accurate records.
• Coordinated communication between clients and insurance adjusters to streamline claim processing.
• Supported administrative tasks, including data entry and filing, to maintain efficient office operations.
• Proficient in the use of CRM systems to track client interactions and manage claims efficiently.