Madison McKenzie
Hot Springs Village,AR
Summary
I am organized and proficient in time management. I provide professional and courteous customer service with high levels of integrity and accuracy. I am experienced in cash handling, product management and optimizing store operations. I am detail oriented and am eager to acquire new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Village Nutrition Inc.
3925 N Hwy 7 C, Hot Springs Village, AR 71909
07.2025 - Current
- Processed transactions accurately and efficiently using point-of-sale system.
- Organized product displays to ensure visually appealing and accessible merchandising.
- Collaborated with team members to optimize store operations and customer service.
- Handled inventory management tasks, including stock replenishment and organization.
- Educated customers on nutrition trends and health benefits of products offered.
- Contributed to maintaining a clean, safe, and welcoming shopping environment.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Cashier, Framer
Hobby Lobby
6640 E State St, Rockford, IL 61108
08.2023 - 08.2024
- Participated in regular training sessions to improve product knowledge and service skills.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Provided valuable customer service information to help customers navigate the store.
- I was trained on multiple operating systems in various departments throughout the store.
Art Teacher's Assistant
Laurent House
4646 Spring Brook Road, Rockford, IL 61114
06.2022 - 07.2024
- Organized and maintained educational materials, ensuring accessibility for students and staff.
- Implemented behavioral interventions to promote positive classroom environments and student engagement.
- Promoted an efficient learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
- Maintained safety and security by overseeing students in recess environments.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
- Aided instructor with a variety of administrative tasks.
- Coordinated art displays and exhibitions, showcasing student creativity and achievements.
Education
High School Diploma -
Christian Life High School
5950 Spring Creek Rd, Rockford, IL 6111405-2022
Rock Valley College
Rockford, ILSkills
- Problem-solving
- Cashier Operator
- Phone Inquiries
- Customer Care
- Money Handling
- Calculator Usage
- Multi-Tasking
- Critical Thinking
- Organized
Certification
Certificate of Completion from Applied Life Leaders Academy.
Timeline
Sales Associate
Village Nutrition Inc.
07.2025 - Current
Cashier, Framer
Hobby Lobby
08.2023 - 08.2024
Art Teacher's Assistant
Laurent House
06.2022 - 07.2024
High School Diploma -
Christian Life High School
Rock Valley College