Receptionist
Rustic Rose salon & Boutique
Canton, TX
11.2023 - Current
- Updated and recorded customer or client information to maintain accounts.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Scheduled and confirmed appointments and meetings for management team.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Created daily reports on sales figures, appointment bookings and customer feedback.
- Greeted customers, answered phone calls and responded to emails in a timely manner.
- Assisted stylists with client check-in and check-out procedures when needed.
- Fostered relationships with existing clients through friendly conversation and follow-up inquiries.
- Scheduled appointments using salon software system.
- Performed inventory checks on hair care products, tools and other supplies as needed.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
- Responsible for opening and closing the reception area each day according to set guidelines.
- Monitored stock levels of retail items available for purchase by customers.
- Ensured all areas of the salon were clean and organized at all times.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Processed cash, credit card payments and returns accurately according to company policy.
- Computed purchases and received and processed cash or credit payment.
- Provided product knowledge to customers regarding materials, designs, colors.
