Madison McMillen
Bethel,Alaska
Summary
At VLA LLC, a skilled Barista excelled in creating a welcoming atmosphere and fostering a loyal customer base, significantly enhancing sales through personalized service and expertly led coffee tasting events.
Demonstrated proficiency in inventory management and fluent in Yup’ik, blending outstanding communication skills with operational efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Cashier
Fortuna Ledge Co-Op Store
06.2023 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Barista
VLA LLC
12.2021 - 09.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with coworkers.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance to work on a daily basis.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise..
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
Education
GED -
Yuut Elitnaurviat-Adult Basic Education
Bethel, AK10.2023
Skills
- Friendly and outgoing
- Cash Handling
- Opening and closing duties
- Active listener
- Cleanliness
- Adaptive and creative
- Inventory Management
- Performance Improvement
- New Hire Training
- FLUENT IN Yup’ik
Timeline
Cashier
Fortuna Ledge Co-Op Store
06.2023 - 05.2024
Barista
VLA LLC
12.2021 - 09.2022
GED -
Yuut Elitnaurviat-Adult Basic Education
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