I am a highly motivated lululemon educator with extensive guest experience from building genuine connections with guests. I am seeking this full-time Guest experience lead position that offers professional challenges utilizing interpersonal skills and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Educators
Lululemon
Troy, MI
09.2022 - Current
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Working in all places of the store to keep the, "well oiled machine" running smoothly.
Worked diligently to insure the guest is satisfied 100% of the time by either deescalating situations, or simply just helping the guest find the proper size.
Assistant Wedding Coordinator
EventsByRaj, EventsByZena, Infinity Events
Metro Detroit Area
09.2019 - Current
Developed relationships with guests, other coordinators, Venue owners, and different company owners to gather feedback and network to help business success.
Collaborated with clients to create personalized wedding visions, incorporating their unique tastes and preferences into each event.
Enhanced client satisfaction by efficiently managing all wedding-related tasks and providing customer service to make the event the best experience possible for the guests.
Managed budgets and contracts, negotiating with vendors to secure the best prices for clients.
Chemistry Lab Associate
Wayne State University
Detroit, MI
01.2022 - 10.2022
Identified opportunities for process improvement within routine tasks, enhancing overall efficiency while maintaining quality standards.
Assisted in training new employees on laboratory protocols, fostering a culture of continuous learning among staff members.
Prepared comprehensive reports on laboratory findings, facilitating informed decision-making for project stakeholders.
Maintained study documentation and laboratory records.
Informed study leaders of problems or deviations affecting data integrity and participated in corrective action.