Madison Meyer
Imperial,MO
Summary
Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough understanding of housing laws and resident management.
Overview
11
11
years of professional experience
Work History
Assistant Property Manager
Terra West LLC
05.2021 - 08.2023
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Showed apartments to potential tenants and answered questions regarding community.
- Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Inspected common areas for cleanliness and notified maintenance of overflowing trash.
Assistant Property Manager
Michelson Realty
08.2017 - 05.2021
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Showed apartments to potential tenants and answered questions regarding community.
- Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
Waitress
Hotshots
04.2017 - 08.2017
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Waitress
Hooters Inc.
12.2015 - 04.2017
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
Waitress
Milos On The Hill
05.2012 - 05.2014
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Education
No Degree - General Studies
St. Louis Community College
KirkwoodHigh School Diploma -
Mehlville High School
St Louis, MO06.2015
Skills
- Application Process Proficiency
- Leasing and Sales
- Property Management
- Policy and Procedure Enforcement
- Staff Management
- Activity Planning
- Appointment Scheduling
- Digital Marketing
- Marketing and Advertising
- Microsoft Word
- Retail Sales Customer Service
- Conflict Resolution
- Customer Service
Timeline
Assistant Property Manager
Terra West LLC
05.2021 - 08.2023
Assistant Property Manager
Michelson Realty
08.2017 - 05.2021
Waitress
Hotshots
04.2017 - 08.2017
Waitress
Hooters Inc.
12.2015 - 04.2017
Waitress
Milos On The Hill
05.2012 - 05.2014
No Degree - General Studies
St. Louis Community College
High School Diploma -
Mehlville High School
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