Madison Meyers-Cochran
Slater,IA
Summary
Dynamic customer service professional with a proven track record in delivering exceptional service and fostering strong client relationships. Possesses extensive experience in managing cash and card transactions accurately while demonstrating excellent multi-tasking abilities. Skilled in diverse food preparation and serving tasks, with experience spanning from kitchen prep to customer service, to training. Possess strong organizational skills, ability to work efficiently under pressure, and commitment to maintaining high standards of hygiene and quality. Contributed positively to team dynamics and consistently received positive feedback for speed and accuracy in fulfilling orders.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front of House Staff Member & Barista
Main Street Cafe And Bakery
Ankeny , IA
08.2023 - 02.2025
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up dining room
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Took orders from customers accurately and in a timely manner.
- Worked Barista, drive through making coffees, protein smoothies, açaí bowls, etc
- I often helped in prep on occasion worked in bakery rolling cookie-dough, building boxes, really anything they would need extra hand for.
- Managed multiple tasks simultaneously while meeting tight deadlines.
- Coordinated service for food runners and other kitchen staff.
- Resolved guest complaints to maintain complete customer satisfaction.
- Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
Dog Daycare Attendant
Wags pet resort
Ankeny, Iowa
07.2023 - 11.2023
- Offered animals exercise opportunities through walks and play activities.
- Monitored pet behavior closely for signs of illness or distress.
- Conducted regular walks for dogs, ensuring physical activity and socialization.
- Responded quickly to any incidents involving aggressive behavior among animals.
- Trained pets on basic commands and good behavior, reinforcing positive actions.
- Provided pet grooming services, including baths, brushing, and nail trims.
- Developed strong bonds with pets, gaining their trust and ensuring a positive care experience.
Cashier
Caseys General Store
Slater, Iowa
11.2021 - 08.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
Town And Country Market
Slater , Iowa
05.2021 - 11.2021
- Replenished sales floor merchandise and organized
shelves, racks and bins for optimal appearance. - Worked flexible schedule and extra shifts to meet
business needs. - Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers and coworkers
Farmyard Worker
Center Grove, Apple Orchard
Cambridge , Iowa
09.2020 - 11.2020
- Daily Cleaning Duties
- Overseeing Attractions
- Helping Guests
- Caring for Animals
- Help make sure it's a family safe environment
Pollination
Syngenta
Slater, Iowa
06.2020 - 08.2020
- Long hours outside
- Field work and in large groups
- Tube sampled plants
- Pollinate corn
Bathhouse
Slater Pool
Slater, Iowa
05.2019 - 08.2019
- Daily Cleaning Duties
- Teaching Swimming Lessons
- Cash Register Work at entry
- Guarding Slide
- enforcing pool rules on a daily
- working and communicating with parents
Education
High School Diploma -
Ballard High School
Huxley, IASome College (No Degree) - Medical Laboratory Science
Dmacc
Ankeny, IASkills
- Team leader
- Great trainer
- Strengthen physical labor
- Multitasking
- Quick learner
- Hardworking
- Critical thinking
- Problem solving
- Customer assistance
- Communication skills
- Open feedback
- Confident
- Efficient at a fast pace
- Tattoo art
Certification
- 75 Hour course Nurse Aid
- 75 Hour course Advanced Nurse Aid
- DS 168 Dependent Adult Abuse Mandatory Reporter Training
Certifications
10-2021
Personal Information
Title:
Languages
Spanish
Limited
Timeline
Front of House Staff Member & Barista
Main Street Cafe And Bakery
08.2023 - 02.2025
Dog Daycare Attendant
Wags pet resort
07.2023 - 11.2023
Cashier
Caseys General Store
11.2021 - 08.2023
Cashier
Town And Country Market
05.2021 - 11.2021
Farmyard Worker
Center Grove, Apple Orchard
09.2020 - 11.2020
Pollination
Syngenta
06.2020 - 08.2020
Bathhouse
Slater Pool
05.2019 - 08.2019
- 75 Hour course Nurse Aid
- 75 Hour course Advanced Nurse Aid
- DS 168 Dependent Adult Abuse Mandatory Reporter Training
High School Diploma -
Ballard High School
Some College (No Degree) - Medical Laboratory Science
Dmacc
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