Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Mickelsen

Fruit Heights

Summary

I have been a very hands-on mother from a premature birth, through a divorce, and performing all the roles of a single mom with majority custody. Creative learning is a large focus in our home, as well as emotional support skills. I plan and schedule many extracurriculars in a way that allows for a balance of structure and fun for my child, who struggles with anxiety and task transitions. In my time before becoming a mother and since, I have spent countless hours caring for and nurturing children (including ones with special needs) of family and friends.

Overview

6
6
years of professional experience

Work History

Interior Designer

SALT Studio
07.2019 - 11.2019
  • Developed projects from design concept through to vendor orders.
  • Created construction drawings, and systems furniture layouts.
  • Participated in client and vendor meetings, and site visits.
  • Selected and priced materials and furnishings.
  • Maintained and updated the materials library.
  • Prepared bid proposals and presentations.


Technical Estimator

3form
06.2017 - 07.2019
  • Created custom drawings for quotations and fabrication instructions.
  • Detailed and priced technical solutions involving lighting, hardware, and fabrication.
  • Conducted design calls with clients to provide solution transparency.
  • Consulted with specialists on innovative or high risk projects.
  • Reviewed construction plans and specs for accuracy.
  • Oversaw all project details up to ordering,

Sales Coordinator

3form
01.2015 - 06.2017
  • Quoted materials and solutions, and value engineered projects for budget changes.
  • Maintained communication and relationships with clients, and all internal departments.
  • Placed and managed orders, and set detailed timelines.
  • Supported customers and sales reps in conflict resolution.
  • Served on the President's Council in 2017 to create new company initiatives.

Customer Service Representative

3form
01.2014 - 01.2015
  • Managed company calls, emails, and the reception/showroom areas.
  • Priced estimates of materials to assist in emergency bid situations.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Provided strong product knowledge and recommendations to meet customer needs.
  • Covered sales rep territories in unexpected absences.

Education

Bachelor of Interior Design - Minor in Management

Utah State University
Logan, UT
05-2013

Skills

  • High conflict communication
  • Adapting to individual needs
  • Creative problem solving
  • Excellent attention to detail
  • Works well with others
  • Personable and caring

Timeline

Interior Designer

SALT Studio
07.2019 - 11.2019

Technical Estimator

3form
06.2017 - 07.2019

Sales Coordinator

3form
01.2015 - 06.2017

Customer Service Representative

3form
01.2014 - 01.2015

Bachelor of Interior Design - Minor in Management

Utah State University