Madison Mickelson
Ames
Summary
Dynamic Reamer Operator at 3M with expertise in machinery operation and process optimization. Proven track record in training and mentoring staff, enhancing workflow, and reducing downtime through effective troubleshooting. Committed to safety compliance and quality control, consistently exceeding performance targets while fostering a collaborative team environment.
Overview
13
13
years of professional experience
Work History
Reamer Operator
3M
10.2017 - Current
- Operated machinery to produce high-quality products efficiently.
- Conducted routine inspections to ensure equipment safety and reliability.
- Collaborated with team members to streamline production processes and enhance workflow.
- Maintained accurate records of production output and equipment maintenance logs.
- Assisted in training new employees on operational procedures and safety protocols.
- Implemented process improvements that reduced operational downtime and increased productivity.
- Monitored inventory levels to ensure timely availability of materials for production runs.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- JI classroom certified
- Dozuki Guide trainer and effective tablet skills
- SME trainer and operator for 101 and 103
- Skilled operator in sheets area. Able to run and work on every machine
- QCD experience as a new employee (4years) trainer on 76,77
- Helped roll out training and operation on 78
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Specialized in rolling out workflow as a switch from MES
- Apart of the safety team that helped implement the bumpcaps
- Kaizan attendance on multiple events
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
Team Lead
Texas Roadhouse
08.2012 - 10.2017
- Led team to ensure high-quality food preparation and service consistency.
- Trained and mentored new staff on operational procedures and customer service standards.
- Coordinated shift schedules to optimize staffing levels and enhance service efficiency.
- Implemented process improvements that reduced wait times during peak hours.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Bartender Trainer
Texas Roadhouse
08.2012 - 10.2017
- Trained new bartenders on cocktail preparation and service standards.
- Developed training materials to enhance staff knowledge of drink recipes and techniques.
- Conducted regular assessments to evaluate bartender performance and adherence to company policies.
- Implemented feedback mechanisms to improve training effectiveness and employee engagement.
- Ensured compliance with health, safety, and alcohol service regulations during training sessions.
- Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Server Trainer
Texas Roadhouse
08.2012 - 10.2017
- Trained new servers on menu knowledge and customer service standards.
- Developed training materials to enhance server efficiency and performance.
- Provided ongoing feedback and support to improve team skills and confidence.
- Coordinated shift schedules to optimize staffing levels during peak hours.
- Monitored service quality, implementing corrective actions as needed for improvement.
- Collaborated with management to refine training programs based on team performance data.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
Education
High School Diploma - Criminal Justice
Ames High School
Ames, IASkills
- Machinery operation
- Equipment maintenance
- Production process optimization
- Safety compliance
- Training and mentoring
- Quality control procedures
- Troubleshooting techniques
- Workflow management
- Standard operating procedures (SOP)
- Lean manufacturing principles
- Cross-training capabilities
- Communication skills
- Electronic knowledge
Timeline
Reamer Operator
3M
10.2017 - Current
Team Lead
Texas Roadhouse
08.2012 - 10.2017
Bartender Trainer
Texas Roadhouse
08.2012 - 10.2017
Server Trainer
Texas Roadhouse
08.2012 - 10.2017
High School Diploma - Criminal Justice
Ames High School