Madison Middelkoop
Abilene
Summary
Hardworking and reliable with experience in office support, training, and customer service. Strong at keeping files organized, managing schedules, and helping with daily tasks. Good communicator with an eye for detail, and not afraid to step up and lead when it’s needed.
Overview
5
5
years of professional experience
2021
2021
years of post-secondary education
Work History
Attendant coordinator/Training Instructor
Elara caring
Abilene
01.2025 - Current
- Coordinated attendants and schedules, making sure clients had reliable coverage and care without gaps.
- Led orientation and training sessions for new hires, walking them through company policies, expectations, and day to day procedures.
- Maintained and organized both physical and digital files, ensuring accurate records and compliance with company standards.
- Provided general office support, including handling paperwork, updating information, and assisting management with daily tasks.
File Clerk
Serenity house
Abilene
05.2022 - 01.2024
- Organized and maintained patient records, making sure files were accurate, up to date, and easy to find.
- Handled both physical and electronic filing systems, keeping everything confidential and HIPAA compliant.
- Helped staff by pulling charts, preparing paperwork, and filing documents quickly so they could focus on patient care.
- Entered data into the system with accuracy, double checking details to avoid errors.
Senior Technician
Valvoline Instant Oil
Abilene
12.2020 - 05.2022
- Took on floor manager responsibilities when management wasn’t present, running day to day shop operations, assigning tasks, and keeping things moving smoothly.
- Helped train and guide new techs, showing them proper procedures, shop rules, and how to handle customers the right way.
- Worked directly with customers to figure out issues with their vehicles, explaining what was needed in a clear, straightforward way.
- Performed oil changes, fluid checks, filter swaps, and other preventative maintenance quickly and accurately.
Education
Associate of Science - Paralegal Studies
National University
La Jolla, CA 06.2025 - 08.2025
Cooper High School
Abilene, TxSkills
- Document Handling & Filing
- Data Entry & Documentation
- Communication
- Organization & Time Management
Timeline
Associate of Science - Paralegal Studies
National University
06.2025 - 08.2025
Attendant coordinator/Training Instructor
Elara caring
01.2025 - Current
File Clerk
Serenity house
05.2022 - 01.2024
Senior Technician
Valvoline Instant Oil
12.2020 - 05.2022
Cooper High School