Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Milburn

Purcellville,VA

Summary

I have worked a lot of places and done a fair amount of things over the past years. It has benefit me in my ability to discover what I want to do in life. In that, it has helped me learn that my biggest passion is getting to help and work with people. I have always prioritized putting in the work to grow and learn interminably. It helps me have a better understanding on the world around me and the people in it. Which I find very valuable. Prioritizing learning and growth in a constance, has made me be able to further my ability to keep doing what I want to do in life. Which has made me become very diligent and hardworking. I am thankful for having the opportunity to work from an early age because it has taught me how to put forth that work for myself . It has also helped me to get work towards getting to a place where I can eventually turn helping people into my career. So I want to keep doing the most I can, to be able to pursue that for myself.

Overview

6
6
years of professional experience

Work History

Guest Experience Associate

Dusty Lockhart
02.2024 - Current
  • Trained new employees in operational procedures and modeled duties for front and back house positions.
  • Developed strong working relationships with fellow coworkers, which assisted positively in building a warm and productive work environment.
  • Maintained a clean and inviting dining area, enhancing the overall guest experience.
  • Collaborated with team members to ensure seamless operations and a positive dining experience for guests.
  • Helped reduce staff turnover by fostering a supportive work environment and providing ongoing training opportunities.
  • Assisted in inventory management, ensuring adequate stock levels and minimizing spoilage.
  • Improved order accuracy through meticulous attention to detail during the ordering process.
  • Increased repeat business through friendly interactions with customers and remembering their preferences.
  • Provided support during peak hours, effectively managing multiple tasks simultaneously.
  • Assisted with bussing tables and cleaning up spills.
  • Supported colleagues during busy periods by multitasking efficiently across roles when needed.

Cashier

Lowell Murdock
12.2020 - 06.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Farm Hand/Associate

Kate Zurschmeide
05.2018 - 10.2020


-Interacted with customers, assisted them with directions around the farm, and within the fields/orchards

- worked within the fields and orchards organizing pickings

  • Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
  • Participated in seasonal harvest activities including picking fruits and vegetables, sorting produce, and preparing products for market sales or storage.
  • Delivered engaging sales presentations to prospective clients, showcasing the unique features of our products/services while addressing their specific needs effectively.
  • Created a high-performing team environment through consistent coaching and feedback sessions aimed at improving employee performance.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Restocked items on shelves and bins to keep inventory available.
  • Improved team morale and productivity through effective communication and active listening skills.
  • Handled customer inquiries courteously and professionally to enhance satisfaction.
  • Helped in development of new procedures and processes to improve work performance.

Education

High School Diploma -

Loudoun Valley High School
Purcellville, VA
06.2024

Skills

  • Patience and composure
  • Strong empathy
  • Exceptional communication
  • Issue Resolution
  • Composed and fast response system
  • Strong Clinical Judgment
  • Training staff
  • Clear Communication
  • De-Escalation Techniques
  • Service Coordination
  • Attention to Detail
  • Compassionate and Caring
  • Critical Thinking

Timeline

Guest Experience Associate

Dusty Lockhart
02.2024 - Current

Cashier

Lowell Murdock
12.2020 - 06.2021

Farm Hand/Associate

Kate Zurschmeide
05.2018 - 10.2020

High School Diploma -

Loudoun Valley High School
Madison Milburn