Madison Miller
Columbus,GA
Summary
Dynamic finance professional with extensive expertise in accounts management and credit control, recognized for streamlining payment processes and resolving discrepancies while maintaining precise financial records. Strong collaborator dedicated to team success, adept at adapting to evolving business needs to ensure operational efficiency. Experienced in patient scheduling, medical records management, and front-desk operations, leveraging effective communication and organizational skills to enhance patient care and office productivity. Committed to optimizing occupancy levels and ensuring compliance with housing regulations, with a proven track record of enhancing tenant satisfaction through meticulous record-keeping and effective issue resolution.
Overview
7
7
years of professional experience
Work History
Accounts Receivable Specialist
Aflac
12.2022 - 02.2025
- Accounts Receivable and Financial Processes
- Streamlined overdue payments with structured payment plans.
- Oversaw invoices and payments for accurate month-end closure.
- Collaborated with teams to enhance financial procedures.
- Auditing and Compliance
- Conducted audits for policy adherence and financial transparency.
- Managed full cycle 3-way PO matching and disbursement checks.
- Reporting and Transactions
- Generated vendor/consultant reports and processed A/P transactions.
- Performed bank reconciliations and updated the general ledger.
- Payments and Billing
- Handled ACH/wire payments and prepared credit applications.
- Reviewed billing accuracy, modified invoice logs, and managed positive pay inputs.
Medical Receptionist
Preferred Medical Group
06.2020 - 11.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Occupancy Specialist
Housing Authority of Columbus, GA
06.2018 - 05.2020
- Property Management
- Assess applicant credentials, manage recertifications, oversee lease adherence, rent collection, and legal matters, ensuring HUD compliance.
- Tenant Relations
- Build positive tenant relationships, provide support, coordinate events, and collaborate with local entities for amenities.
- Sustainability
- Implement eco-friendly programs, update policies for compliance, and use property management software for HUD documentation.
- Regulatory Knowledge
- Stay informed on housing regulations.
- Maintained accurate records of all tenant interactions using property management software systems, ensuring streamlined communication among team members.
Education
High School Diploma -
Northside High School
01.2015
Skills
- Invoicing and Billing
- Accounts Receivable Management
- Cash Application
- Credit and Collections
- Financial Analysis
- Reconciliation
- Financial Reporting
- Excel and Spreadsheet Management
- ERP Systems (eg, SAP, Oracle)
- Customer Service
- Problem-solving
- Attention to Detail
Timeline
Accounts Receivable Specialist
Aflac
12.2022 - 02.2025
Medical Receptionist
Preferred Medical Group
06.2020 - 11.2022
Occupancy Specialist
Housing Authority of Columbus, GA
06.2018 - 05.2020
High School Diploma -
Northside High School
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