Madison Milligan
Chelsea,AL
Summary
Detail-oriented, exercising essential attributes in coordination, planning and management. Identified and known for demonstrating initiative, process improvements and procedural adherence in line with company and client objectives. Graduating Full-time student with a strong interest in the crim justice system.
Overview
7
7
years of professional experience
Work History
Case Manager
Jefferson County Courthouse
Bessemer, AL
05.2024 - Current
- Attended court hearings as a representative of the organization when needed.
- Provided referrals to appropriate health care providers or other community resources.
- Compiled reports on cases and submitted them to supervisors as required.
- Monitored client progress through regular follow-up contacts.
Front Desk Manager
Hydralive Therapy
Homewood, AL
06.2021 - 07.2024
- Answer phone inquiries, and provide basic information
- Training and supervising office staff
- Oversaw office inventory activities, including stocking and shipment receiving.
Intern
Jefferson County District Attorney's Office
Bessemer, AL
08.2023 - 12.2023
- Assisted attorneys with trial preparation activities such as witness interviews and deposition summaries.
- Attended client meetings to take notes and provide feedback to the attorney handling the case.
- Participated in internal discussions regarding strategy development for various cases.
Leasing Agent
Ascend
Birmingham, AL
11.2020 - 06.2021
- Conducted background checks on applicants
- Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features, redirecting concerns and capturing interests
- Promoted property to businesses in local area through marketing collateral, phone calls and email messages
- Contacted and followed up with tenants on renewal notices.
Seasonal Data Entry
Lab Works
Birmingham, AL
03.2020 - 10.2020
- Inputted all patient and insurance information into company's computer system
- Adhered to strict data confidentiality policies to prevent information leakage
- Transferring patient's data into company's system from source documents within time limits.
Receptionist
Foxy Nails & Spa
Hoover, AL
11.2018 - 01.2020
- Completed transactions in a fast-paced customer friendly environment
- Answered telephone calls from clients, and prioritized customers coming in
- Welcomed all customers with friendly greeting, answered general questions, set appointments, and notify of customers arrival.
Sales Associate
Kohls Corp
Hoover, AL
05.2018 - 11.2018
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Provided excellent customer service and assist customers to cultivate loyalty and satisfaction
- Trained new associates on cash register operations.
Education
Bachelor of Science - Criminal Justice
University Of Alabama At Birmingham
12.2023
High School Diploma -
Chelsea High School
01.2019
Skills
- Verbal and written communication
- Time management
- Administrative Skills
- Multitasking strengths
- Analytical thinking
- Conflict resolution
- Managing
- Sales
- Leasing
- Data Entry
- Documentation and Reporting
Timeline
Case Manager
Jefferson County Courthouse
05.2024 - Current
Intern
Jefferson County District Attorney's Office
08.2023 - 12.2023
Front Desk Manager
Hydralive Therapy
06.2021 - 07.2024
Leasing Agent
Ascend
11.2020 - 06.2021
Seasonal Data Entry
Lab Works
03.2020 - 10.2020
Receptionist
Foxy Nails & Spa
11.2018 - 01.2020
Sales Associate
Kohls Corp
05.2018 - 11.2018
Bachelor of Science - Criminal Justice
University Of Alabama At Birmingham
High School Diploma -
Chelsea High School
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