Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Minnis

Williamsburg

Summary

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

7
7
years of professional experience

Work History

Receptionist

Beers and Lints Family Dentistry
05.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Tax Associate

Liberty Tax
11.2022 - 04.2023
  • Reviewed and analyzed client data and accurately prepared income tax returns and tax research.
  • Maintained detailed records of client interactions and transactions, ensuring the highest level of accuracy and confidentiality.
  • Developed strong relationships with clients through consistent communication regarding their unique needs and goals related to taxation matters.
  • Completed and filed returns with tax departments at local, state, and federal levels.

Sales Associate

Buckle
01.2018 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

Bachelor of Business Administration - Business

Central Michigan University
Mount Pleasant, MI
08-2023

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Document management
  • Basic accounting
  • Spreadsheet tracking
  • Business administration

Timeline

Receptionist

Beers and Lints Family Dentistry
05.2023 - Current

Tax Associate

Liberty Tax
11.2022 - 04.2023

Sales Associate

Buckle
01.2018 - 08.2022

Bachelor of Business Administration - Business

Central Michigan University

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