Friendly and detail-oriented professional with a diverse background in client success, business management, communications, marketing, social media & event planning. My experience has honed my ability to be exceptionally efficient, organized, and adaptable in various roles. I am passionate about continuous learning, embracing new challenges, and developing innovative solutions to drive success.
Overview
6
6
years of professional experience
Work History
Client Success Marketing Manager
RSM Enterprises
08.2023 - Current
Act as the main liaison for clients, prioritizing their needs and ensuring the successful achievement of their goals.
Build and maintain strong relationships with clients by providing ongoing support and proactive solutions.
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
Utilized CRM systems such as HubSpot, Trello and Bidsketch to create, monitor and optimize pipelines. This ensures seamless transitions between project stages and clear communication across teams.
Social Media Content Creator
Self Employed
03.2021 - Current
Developed and curated content across multiple social media platforms such as TikTok, Instagram and Facebook. I leveraged trends and hashtags specific to each platform to drive engagement.
Analyzed performance metrics to adjust strategies and ads to optimize content for maximum impact.
Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers consumption.
Partnered with other influencers and collaborated with brands to execute strategic campaigns, managing contracts and deal negotiations.
Consistently engaged with followers to create personal connections, building a loyal and interactive community.
Increased audience engagement through the development of tailored content for each platform.
Events Ambassador
Rock City Gardens Inc
02.2023 - 08.2023
Successfully planned, coordinated, and executed events with exceptional attention to detail, ensuring memorable experiences.
Engaged with prospective clients to identify event opportunities, negotiate terms, and secure new business.
Collaborated with clients and vendors to develop detailed event timelines, align expectations, and achieve financial objectives.
Managed billing and financial concerns between clients, venues, and vendors to ensure transparency and smooth operations.
Played a key role in event execution, including setup, decorating, managing day-of responsibilities, and teardown.
Resolved challenges efficiently to ensure flawless event execution and client satisfaction.
Ranch Business Manager
Koren's Quarter & S.M.A.R.T Inc
05.2019 - 02.2023
Managed the day to day livestock responsibilities. This included feeding, cleaning, restocking and any medication needs.
Managed staff scheduling, regular maintenance of facilities and equine appointments, as well as overseeing the recurring procurement process all to ensure seamless day to day operations.
Managed social media presence by creating and sharing engaging content across multiple platforms.
Coordinated and executed events and shows.
Evaluated current market trends and competitor strategies, guiding the development of innovative solutions to stay ahead in the industry.
Implemented cost-cutting measures, resulting in substantial savings for the organization without compromising on quality or performance.
Teacher Assistant
Bell Shoals Baptist Academy
02.2020 - 12.2021
Engaged daily with students and parents to promote student success using an assertive but loving touch.
Provided individualized support to students requiring additional guidance and different learning styles.
Partnered with the lead teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Cultivated core values such as kindness, respect, compassion and integrity within students.
Education
Marketing & Graphic Design
Keiser University
01.2023
High School Diploma -
Abeka Academy
01.2021
Skills
Digital Marketing
Business Management
Web analytics and reporting (Facebook Insights, TikTok analytics)
Assistant Manager at RSM Astute Consultech Private Limited ( Member firm of RSM International )Assistant Manager at RSM Astute Consultech Private Limited ( Member firm of RSM International )
Associate - Assurance NAS Canada at RSM US LLP, RSM Delivery Center (India) Private LimitedAssociate - Assurance NAS Canada at RSM US LLP, RSM Delivery Center (India) Private Limited