Madison Mizell
Fort Smith,AR
Summary
Dedicated professional with strong customer service, multitasking, and time management skills. Proven ability to create positive experiences for customers while maintaining organization and motivation in diverse environments. Technical proficiency in software applications enhances productivity and efficiency. Resourceful in library and information services, specializing in cataloging, reference assistance, and digital resource management, ensuring seamless operations and user satisfaction.
Overview
6
6
years of professional experience
Work History
Library Reference Desk Assistant
Fort Smith Public Library
Fort Smith, AR
05.2025 - Current
- Assisted patrons in locating materials within library catalog and on shelves.
- Instructed patrons on effective use of online databases and digital resources.
- Demonstrated research techniques using computers and electronic resources.
- Provided reference assistance to patrons through in-person, phone, and online interactions.
- Responded to inquiries regarding library services, policies, and procedures.
- Sorted and shelved books and library materials according to established guidelines.
- Developed expertise in cataloging methods for books and other materials.
- Handled cash transactions for fines, fees, and various library services.
Receptionist and Scheduler
Superior Senior Care
Fort Smith, AR
01.2021 - 05.2023
- Communicated schedule changes effectively across organization as needed.
- Ensured compliance with policies and procedures for scheduling activities.
- Resolved scheduling disputes among internal stakeholders efficiently.
- Scheduled and confirmed appointments to optimize workflow.
- Handled incoming calls, directing callers to appropriate departments or employees.
- Maintained positive relationships with staff and management to foster teamwork.
- Greeted guests and vendors, assisting in navigating facility.
- Performed data entry and administrative tasks to support organizational operations.
Babysitter
Phyllis Hederick (Deceased)
Fort Smith, AR
05.2019 - 12.2020
- Maintained positive demeanor while exercising patience and understanding with children.
- Engaged in age-appropriate activities such as reading stories and playing games.
- Instructed children on basic hygiene practices, including tooth brushing and hand washing.
- Assisted with meals, snacks, and bedtime routines to ensure smooth daily operations.
- Established trust through consistent communication with parents and children.
- Encouraged healthy physical activity by organizing outdoor games and walks.
- Enforced discipline calmly and respectfully when necessary.
- Completed light housekeeping tasks like tidying toys and books.
Education
Master of Science - Clinical Psychology
Bradley University
Peoria, IL12-2026
Bachelor of Arts - Psychology
University of Arkansas Fort Smith
Fort Smith, AR05-2023
High School Diploma -
River Valley Virtual Academy
Van Buren, AR05-2019
Skills
- Data analysis and research methodology
- Crisis intervention strategies
- Client relationship management
- Report writing and effective communication
- Time management skills
- Mental health support and psychoeducation
Accomplishments
- Joined the Honors Society of Chi Sigma Iota and Phi Kappa Phi
- Currently in Cum Laude
References
References available upon request.
Timeline
Library Reference Desk Assistant
Fort Smith Public Library
05.2025 - Current
Receptionist and Scheduler
Superior Senior Care
01.2021 - 05.2023
Babysitter
Phyllis Hederick (Deceased)
05.2019 - 12.2020
Master of Science - Clinical Psychology
Bradley University
Bachelor of Arts - Psychology
University of Arkansas Fort Smith
High School Diploma -
River Valley Virtual Academy
Similar Profiles
Anita MillerAnita Miller
Certified Substitute Teacher at Fort Smith Public SchoolsCertified Substitute Teacher at Fort Smith Public Schools
Angela AcordAngela Acord
P.E Paraprofessional at Fort Smith Public ScoolsP.E Paraprofessional at Fort Smith Public Scools
Penny HarrisPenny Harris
Resource Teacher at Fort Smith Public SchoolsResource Teacher at Fort Smith Public Schools
Matt HollandMatt Holland
Senior Strategic Account Manager at Wesco DistributionSenior Strategic Account Manager at Wesco Distribution
Shawn SudderthShawn Sudderth
Mover/Laborer at R&J Quality Moving Services LLCMover/Laborer at R&J Quality Moving Services LLC