Madison Moore

Sales Associate Specialist

HomeGoods, TJX Companies

12.2021 - Current

Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Answered questions about store policies and addressed customer concerns.
Greeted customers and helped with product questions, selections, and purchases.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Helped customers complete purchases as a cashier, locate items, join reward programs and open store credit accounts.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Maintained clean sales floor and straightened and faced merchandise.
Used POS system to process sales, returns, online orders, and gift card activations.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Built relationships with customers and community to promote long term business growth.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.