MADISON MORGAN
Mcdonough,Ga
Summary
Highly experienced and detail-oriented server with a proven track record of providing exceptional customer service in fast-paced environments. A dedicated compassionate individual seeking a career in the medical field. I am dependable and self-motivated to help and serve others. My motivation to pursue a career in the medical field stems from a desire to use my knowledge and skills to improve the health and well-being of others.
Professional floor worker ready to contribute extensive hands-on experience in maintaining clean, organized, and efficient environments. Strong focus on team collaboration, adaptability, and achieving outstanding results. Skilled in handling materials, and ensuring safety compliance. Known for reliability, flexibility with changing needs, and proactive approach to tasks.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Floor Worker/Manager
Z&Z liquor & Jackson Bottle
Locust grove, Ga, Jackson
10.2019 - Current
- Demonstrated strong customer service skills in assisting and resolving customer inquiries.
- Ensured cleanliness and organization of store floor along with store inventory at all times.
- Trained and mentored new team members on company procedures and product knowledge.
- Resolved customer inquiries regarding product availability and store policies effectively.
- Upheld company standards in personal appearance and work ethic; consistently punctual and reliable during scheduled shifts.
- Stood for long hours, lifted heavy loads and maintained fast pace.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Assisted customers with product inquiries, providing knowledgeable recommendations for their needs.
Server/Manager
Tokyo Japanese Steakhouse
Mcdonough, Ga
03.2018 - 10.2025
- Managed a team of servers at a busy restaurant, ensuring excellent customer service.
- Responsible for handling customer inquiries, feedback, and complaints to maintain customer satisfaction.
- Maintained cleanliness and organization of the restaurant to adhere to health and safety standards.
- Trained and mentored staff on customer service excellence and menu knowledge.
- Supervised daily operations, ensuring seamless service and adherence to restaurant standards.
Education
Bachelor of Science - Biology
Gordon State College
Barensville, Ga07-2023
High School Diploma - undefined
Locust Grove high school
Locust grove, Ga05-2019
Skills
- Customer service
- Food and beverage knowledge
- Communication skills
- Teamwork
- Ability to work under pressure
- Time management
- Problem-solving
- Multitasking
- Leadership abilities
- Heavy lifting
- Stock replenishment
- Loading and unloading
Certification
- Basic Life Support (CPR and AED), American Heart Association - 8/2/2024
Timeline
Floor Worker/Manager
Z&Z liquor & Jackson Bottle
10.2019 - Current
Server/Manager
Tokyo Japanese Steakhouse
03.2018 - 10.2025
High School Diploma - undefined
Locust Grove high school
Bachelor of Science - Biology
Gordon State College
HOSPITAL SHADOWING
- Observed medical professionals, including physicians, nurses, and specialists, to gain insight into various healthcare roles and responsibilities.
- Assisted with patient intake procedures, gaining hands-on experience in patient care protocols and hospital workflows.
- Participated in rounds, consultations, and medical procedures, witnessing firsthand the interdisciplinary collaboration and patient-centered care approach.
- Developed a deeper understanding of healthcare ethics, confidentiality requirements, and the importance of empathy in patient interactions.
- Enhanced communication skills by interacting with patients, families, and healthcare team members in a professional setting.
- Demonstrated adaptability and eagerness to learn in a fast-paced clinical environment