Madison Moser
Lake Wales,FL
Summary
Personable and organized individual with keen eye for detail and positive, upbeat attitude. Possesses strong communication skills and solid understanding of office software, including proficiency in Microsoft Outlook, Word, and Excel. Capable of enhancing team efficiency through effective coordination and administrative support.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Dillards Department Store
05.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Brand Ambassador
The Tropical Society
05.2023 - Current
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Education
Bachelor of Science - Business Administration And Management
Florida Atlantic University
Boca Raton, FL12-2025
Skills
- Organizational Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving Skills
- Outgoing Personality
Certification
- Microsoft Office Specialist: Excel Associate (Excel and Excel 2019)
Timeline
Sales Associate
Dillards Department Store
05.2024 - Current
Brand Ambassador
The Tropical Society
05.2023 - Current
Bachelor of Science - Business Administration And Management
Florida Atlantic University
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