Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Madison Munnell

Chester,South Carolina

Summary

Motivated professional offering Bachelor's of Science in Psychology from Clemson University's program. Adds value to any organization in need of great collaboration, interpersonal skills and multitasking abilities. Meets tight deadlines. Possesses dedication and expertise in employee and customer relationship management,hiring interviews and training, with continual adaptation. Team-oriented collaborator with reliability and motivation to accomplish goals.

Overview

6
6
years of professional experience

Work History

Restaurant Hostess

Sole on The Green
Clemson, SC
04.2023 - 09.2023
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Managed reservations, waitlists, and special requests for large parties.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Adhered to all safety regulations set forth by the restaurant management team.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Developed long-term relationships with customers to increase opportunities for repeat business.

Real Estate/ Landlord Assistant

Knickerbocker Properties
Rock Hill, South Carolina
12.2017 - 08.2021
  • Coordinated open houses and showings for potential buyers and sellers.
  • Conducted property inspections to ensure compliance with safety regulations prior to listing or sale.
  • Researched zoning laws in order to determine if a specific property is suitable for a particular use.
  • Developed relationships with vendors such as contractors, appraisers and inspectors who are used during the course of a transaction.
  • Collected feedback from customers after closing deals in order to improve services provided by the agency.
  • Assisted realtors with private viewings, enabling clients to see available properties.
  • Supported efficient operations by managing errands like dropping off lockboxes and clerical tasks such as business correspondence.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Scheduled and coordinated property inspections with maintenance staff.
  • Coordinated repairs or renovations as needed with outside contractors.
  • Organized move-in and move-out procedures for each tenancy period.
  • Updated listings of available units on websites.
  • Assisted landlords in developing long-term plans for their properties.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.

Coaching Assistant

Braeside Farms LLC
Rock Hill, SC
05.2018 - 08.2019
  • Developed and implemented lesson plans for individual and group riding lessons.
  • Organized horse shows, competitions, and other events to promote equestrian sport.
  • Maintained records of student progress and attendance at class/practices, conducted evaluations.
  • Monitored students during practice sessions to ensure safety procedures were followed.
  • Scheduled riding clinics, summer camps and pony parties to boost revenue.

Facility Manager

Braeside Farms LLC
Rock Hill, SC
01.2018 - 08.2019
  • Planned and coordinated the maintenance of facility equipment and systems/budget.
  • Monitored inventory levels of supplies used in the facility's operations.
  • Recruited, trained, managed and evaluated performance of staff members involved in daily operations.
  • Liaised between tenants, residents and property owners, management concerning any tenant, resident inquiries or requests.
  • Supervised personnel responsible for maintaining groundskeeping activities at the facility.
  • Created processes to improve operational efficiency and schedules within the facility's departments.
  • Organized meetings with vendors to discuss service agreements or new projects as well as managed contracts to support office environment.

Camp Counselor

Braeside Farms LLC
Rock Hill, South Carolina
06.2017 - 08.2019
  • Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
  • Facilitated group problem-solving discussions to build positive relationships among campers.
  • Developed individualized behavior management plans for campers with special needs.
  • Maintained accurate records including daily attendance logs, incident reports, and medical forms.
  • Conducted pre-camp orientation sessions for new campers and parents.
  • Encouraged camper participation in recreational activities through enthusiastic leadership style.
  • Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
  • Communicated regularly with parents regarding their child's progress at camp.
  • Established and built relationships with campers to ease fears in new environment.
  • Coordinated and led group activities for campers and counselors.
  • Recognized and implemented safety standards to minimize incidents or accidents.
  • Assessed needs and interests of individuals and groups and planned activities accordingly.

Education

Bachelor of Science - Psychology

Clemson University
Clemson, SC
05-2024

Skills

  • Employee Relations Management
  • Conflict Resolution
  • Scheduling
  • Recruiting
  • Training Development
  • Project Planning
  • Exceptional Communicator
  • Customer Relations
  • People-Oriented

Accomplishments

  • Palmetto Fellows Scholarship
  • Rural Rehabilitation Scholarship 2020
  • GSUSA Bronze Award
  • GSUSA Silver Award
  • Bank of America Charlotte NC GSUSA Event Attendee 2018
  • accepted to join Dr. Benjamin Cotterill's Neuropsychology Senior Seminar Class Spring '24
  • Planned, Co-Hosted and MC'd GSUSA World Thinking Day for my state council in 2016, for around 800 young women to foster diversity and appreciation for other women and their cultures
  • organized a big sister mentoring program (Little Flowers) for elementary and preschool girls in my church community in 7th-8th grade with weekly meetings, snacks, arts and crafts and short discussions/talks on various books. Recruited other girls to helo and parents to supply supplies and snacks, worked out membership fees to pay for crafts/books.

References

References available upon request.

Timeline

Restaurant Hostess

Sole on The Green
04.2023 - 09.2023

Coaching Assistant

Braeside Farms LLC
05.2018 - 08.2019

Facility Manager

Braeside Farms LLC
01.2018 - 08.2019

Real Estate/ Landlord Assistant

Knickerbocker Properties
12.2017 - 08.2021

Camp Counselor

Braeside Farms LLC
06.2017 - 08.2019

Bachelor of Science - Psychology

Clemson University

Similar Profiles

CREATE PROFILE
Madison Munnell