Madison Murphy
Newport Beach,California
Summary
Marketing and public relations graduate student pursuing a Master’s degree at the USC school of Annenberg, with a strong foundation in data-driven storytelling, strategic communication, and guest experience. Known for strong interpersonal and written communication skills, and a creative and service-oriented mindset my goal is to strengthen brand trust and create meaningful guest connections.
Overview
6
6
years of professional experience
Work History
Marketing Ambassador
Marriott’s Newport Coast Villas
Newport Coast, CA
08.2024 - Current
- Developed branded concierge collateral from the ground up, including local dining guides, activity recommendations, golf partnerships, and seasonal and holiday promotional materials to enhance the guest experience.
- Designed and executed curated welcome bags and branded drinkware for VIP and preferred check-in guests
- Coordinated and hosted over 10 owner events, overseeing logistics, on-site execution, and guest engagement.
- Managed operational and administrative marketing functions, including purchase orders, financial briefs, and daily arrivals lists for our in-house marketing team.
- Assigned and tracked qualified guest leads for Marketing Executives.
- Established and maintained strategic partnerships with more than 12 external vendors across retail, dining, and recreational sectors to support guest offerings and promotional initiatives.
Sales Lead
Voluspa
Newport Beach, CA
12.2021 - 08.2024
- Increase market share by identifying new business opportunities and executing targeted marketing initiatives.
- Develop strong relationships with clients, leading to increased repeat business and referrals.
- Resolve customer issues effectively, resulting in higher customer retention rates and positive feedback.
Legal Intern
Best Best & Krieger
Irvine, CA
10.2020 - 01.2021
- Organized legal filing system to maximize efficiency.
- Reviewed legal information and proofed documentation for errors.
Campaign Intern
John Moorlach for State Senate
Irvine, CA
04.2020 - 12.2020
- Called voters to promote candidate by sharing policies and general voting information.
- Created and shared social media content such as eye-catching posts and popular memes to support campaign.
Education
Master of Science - Public Relations And Marketing
University of Southern California
Los Angeles, CABachelor of Science - Sociology
University of California, Irvine
Irvine, CA06.2025
Skills
- Team collaboration
- Customer-focused
- Organizational skills
- Time management
- Problem-solving abilities
- Creative thinking
Affiliations
- Proficient in American Sign Language (ASL)
Timeline
Marketing Ambassador
Marriott’s Newport Coast Villas
08.2024 - Current
Sales Lead
Voluspa
12.2021 - 08.2024
Legal Intern
Best Best & Krieger
10.2020 - 01.2021
Campaign Intern
John Moorlach for State Senate
04.2020 - 12.2020
Master of Science - Public Relations And Marketing
University of Southern California
Bachelor of Science - Sociology
University of California, Irvine