Madison Murphy
Newport Beach,California
Summary
Marketing and public relations graduate student pursuing a Master’s degree at the USC school of Annenberg, with a strong foundation in data-driven storytelling, strategic communication, and guest experience. Known for strong interpersonal and written communication skills, and a creative and service-oriented mindset my goal is to strengthen brand trust and create meaningful guest connections.
Overview
6
6
years of professional experience
Work History
Marketing Ambassador
Marriott’s Newport Coast Villas
08.2024 - Current
- Developed branded concierge collateral from the ground up, including local dining guides, activity recommendations, golf partnerships, and seasonal and holiday promotional materials to enhance the guest experience.
- Designed and executed curated welcome bags and branded drinkware for VIP and preferred check-in guests
- Coordinated and hosted over 10 owner events, overseeing logistics, on-site execution, and guest engagement.
- Managed operational and administrative marketing functions, including purchase orders, financial briefs, and daily arrivals lists for our in-house marketing team.
- Assigned and tracked qualified guest leads for Marketing Executives.
- Established and maintained strategic partnerships with more than 12 external vendors across retail, dining, and recreational sectors to support guest offerings and promotional initiatives.
Sales Lead
Voluspa
12.2021 - 08.2024
- Increase market share by identifying new business opportunities and executing targeted marketing initiatives.
- Develop strong relationships with clients, leading to increased repeat business and referrals.
- Resolve customer issues effectively, resulting in higher customer retention rates and positive feedback.
Legal Intern
Best Best & Krieger
10.2020 - 01.2021
- Organized legal filing system to maximize efficiency.
- Reviewed legal information and proofed documentation for errors.
Campaign Intern
John Moorlach for State Senate
04.2020 - 12.2020
- Called voters to promote candidate by sharing policies and general voting information.
- Created and shared social media content such as eye-catching posts and popular memes to support campaign.
Education
Master of Science - Public Relations And Marketing
University of Southern California
Los Angeles, CABachelor of Science - Sociology
University of California, Irvine
Irvine, CA06.2025
Skills
- Team collaboration
- Customer-focused
- Organizational skills
- Time management
- Problem-solving abilities
- Creative thinking
Affiliations
- Proficient in American Sign Language (ASL)
Timeline
Marketing Ambassador
Marriott’s Newport Coast Villas
08.2024 - Current
Sales Lead
Voluspa
12.2021 - 08.2024
Legal Intern
Best Best & Krieger
10.2020 - 01.2021
Campaign Intern
John Moorlach for State Senate
04.2020 - 12.2020
Master of Science - Public Relations And Marketing
University of Southern California
Bachelor of Science - Sociology
University of California, Irvine