Summary
Overview
Work History
Education
Skills
References
Timeline
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Madison Nava

Madison Nava

Milton

Summary

Proactive individual with a strong ability to adapt to new challenges. Demonstrated problem-solving skills and a history of building effective relationships with clients and colleagues. Committed to enhancing team performance and driving positive outcomes. Adaptable work ethic with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

5
5
years of professional experience

Work History

Server

Rock N' Roll Sushi
Pace
05.2022 - 08.2025
  • Provided exceptional customer service in a fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Maintained cleanliness and organization of dining and service areas.
  • Assisted in training new servers on restaurant procedures and menu items.
  • Upsold menu items, enhancing guest dining experience through recommendations.
  • Handled customer inquiries and resolved issues efficiently and courteously.
  • Supported team members during peak hours to ensure smooth operations.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Prestige Beauty Advisor

Ulta Beauty Inc.
Pace
08.2021 - 04.2022
  • Educated customers about skincare routines and product benefits effectively.
  • Collaborated with team members to achieve sales goals and enhance customer service.
  • Engaged with customers to build relationships and foster brand loyalty consistently.
  • Advised clients on the use of various cosmetic products including creams, lotions, gels and sprays.
  • Greeted customers and identified their needs through product knowledge.
  • Kept up to date on company product line changes to better assist customers and boost revenue.
  • Performed scheduled resets to incorporate new products and support promotions.
  • Ensured that all stock was replenished regularly so shelves were always well presented.

Assistant Manager

Palm Beach Tan
Pensacola Beach
08.2020 - 08.2021
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Created reports on sales trends, inventory levels, and financial data.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Maintained up-to-date knowledge of company products and services.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Education

Bachelor of Arts - Psychology

The University of West Florida
Pensacola, FL
05-2024

Associate of Arts - Criminal Justice

Pensacola State College
Pensacola, FL
12-2021

High School Diploma -

Milton High School
Milton, FL
05-2020

Skills

  • Customer service
  • Upselling techniques
  • Problem solving
  • Team collaboration
  • Forensic psychology
  • Sociology
  • Staff training
  • Conflict resolution

References

References available upon request.

Timeline

Server

Rock N' Roll Sushi
05.2022 - 08.2025

Prestige Beauty Advisor

Ulta Beauty Inc.
08.2021 - 04.2022

Assistant Manager

Palm Beach Tan
08.2020 - 08.2021

Bachelor of Arts - Psychology

The University of West Florida

Associate of Arts - Criminal Justice

Pensacola State College

High School Diploma -

Milton High School

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