Summary
Overview
Work History
Education
Skills
Timeline
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Madison Neperman

Springfield,MA

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

4
4
years of professional experience

Work History

Assembly Worker

MAT Industries
01.2023 - 11.2023
  • Completed assigned tasks quickly to decrease production time.
  • Followed detailed assembly instructions, processes and procedures.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Visually inspected devices for defects and placed defective items into reject bin.
  • Performed daily maintenance and inspection of machinery to drive optimal performance.

Clerk

Handi-Mart
08.2021 - 08.2022
  • Interacted with customers by phone or in-person to provide information.
  • Maintained clean and orderly work station.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Built trustful relationships with customers to encourage return visits.
  • Monitored fuel levels in tanks, taking note of tanks due for refills.
  • Counted nightly income, categorizing, and sending to bank on weekly basis.

Bartender

Sanborn American Legion
02.2020 - 04.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

No Degree - Criminal Justice, Law Enforcment

University of Minnesota - Crookston
Crookston, MN

No Degree - Accounting And Finance

Minnesota State University - Mankato
Mankato, MN

Skills

  • Product Assembly
  • Component Assembly
  • Blueprint Reading
  • Assembly and Production
  • MS Office
  • Customer Service
  • Cash Handling
  • Customer Complaint Resolution
  • Merchandise Restocking
  • Customer Relationship Management (CRM)
  • Data Inputting

Timeline

Assembly Worker

MAT Industries
01.2023 - 11.2023

Clerk

Handi-Mart
08.2021 - 08.2022

Bartender

Sanborn American Legion
02.2020 - 04.2021

No Degree - Criminal Justice, Law Enforcment

University of Minnesota - Crookston

No Degree - Accounting And Finance

Minnesota State University - Mankato

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Madison Neperman