Madison Nguyen
Los Angeles,CA
Summary
Friendly and energetic marketing freshman bringing a warm smile, strong work ethic, and natural hospitality to a fast-paced environment. Positive attitude that connects with guests instantly and keeps team morale high. Combining an interest in customer satisfaction with hands-on experience running smooth shifts, and solving problems quickly so every guest has a great experience.
Overview
2
2
years of professional experience
Work History
Youth Volleyball Coach
Ignite Volleyball Club
Chino, California
05.2025 - 08.2026
- Created age-appropriate training plans for youth volleyball players.
- Planned team practices centered on basic skills and teamwork.
- Led drills to build technical skills and game strategy awareness.
- Cultivated positive team culture fostering sportsmanship and collaboration.
- Communicated regularly with parents about player development and event details. on player development and event details.
- Monitored player progress throughout the season to ensure goal achievement.
- Communicated regularly with parents about player development and event details.
Front of House Employee/Trainer
Marugame Udon
Chino Hills, California
12.2024 - 08.2026
- Trained new staff on service procedures and company policies to ensure consistent service quality.
- Supported team members in delivering efficient service during peak hours.
- Addressed customer complaints promptly to enhance overall dining satisfaction.
- Managed resolution of customer complaints and issues with professional service to maintain customer loyalty.
- Prepared menu items according to established recipes and quality standards.
- Explained menu items, recorded orders, and delivered food courses per instruction.
- Answered phone calls, handled reservations, and addressed inquiries.
- Worked with management to assess training needs across departments.
Education
High School Diploma -
Ruben S. Ayala Highschool
Chino Hills05-2026
Some College (No Degree) - Business Marketing
California State Long Beach
Long Beach09-2026
Skills
- Athletic training
- Practice scheduling
- Team leadership
- Motivational coaching
- Employee development
- Communication skills
- Clear communication
- Attention to detail
- Customer support
- Strong work ethic
- Punctuality and reliability
- Athlete nutrition guidance
Timeline
Youth Volleyball Coach
Ignite Volleyball Club
05.2025 - 08.2026
Front of House Employee/Trainer
Marugame Udon
12.2024 - 08.2026
High School Diploma -
Ruben S. Ayala Highschool
Some College (No Degree) - Business Marketing
California State Long Beach