Summary
Overview
Work History
Education
Skills
Timeline
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Madison Nickel

Summary

Personable and organized, with strong ability to manage multiple tasks efficiently and effectively. Possesses foundational knowledge in office software and administrative procedures, coupled with proficient skills in scheduling and document management. Dedicated to enhancing operational workflows and fostering productive office environment.

Overview

4
4
years of professional experience

Work History

Office Specialist

Fremont Adult & Continuing Education
08.2023 - Current
  • Respond to inquiries in person and over the telephone regarding adult school classes; provide and explain registration forms to new students; enroll students in classes.
  • Input, modify and retrieve student information, lists of classes and programs, and other data from a variety of files and records using an on-line computer system.
  • Provide information to other schools, employers or appropriate agencies regarding student attendance, grades and other information and send files to other schools and colleges upon request.
  • Perform typing, word processing and general office support duties for the principal and vice principal. Schedule conferences between students and adult school staff.
  • Apply and explain applicable rules, policies and procedures related to the work.
  • Compile and maintain accurate and complete records, files and reports.
  • Prioritize own work, perform several tasks at one time and meet critical deadlines.

Office Assistant 2

Fremont Adult & Continuing Education
04.2022 - 08.2023
  • Manage daily administrative tasks, including answering phones, responding to emails, and handling correspondence.
  • Maintain accurate and up-to-date filing systems, ensuring easy retrieval of important documents.
  • Collect and inputs data into an assigned computer system.
  • Assist with CASAS testing, enrollment and registration support.
  • Provide exceptional customer service by assisting students, staff, and visitors with inquiries and resolving issues effectively.
  • Design and produce marketing materials and quarterly brochure, that is distributed to over 10,000 households to keep staff and students informed of educational opportunities.
  • Collaborates with colleagues to streamline office procedures and implement efficiency improvements.
  • Demonstrates proficiency in using office software and tools, including Microsoft Office Suite and database management systems.

Human Resources Manager

American Wholesale Lighting
10.2021 - 04.2022
  • Partnered with the leadership team to execute human resource and talent strategy, particularly as it related to recruiting, retention, and succession planning.
  • Managed the talent acquisition process, which included recruiting, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborated with departmental managers to understand skills and competencies required for openings.
  • Created learning and development programs and initiatives that provided internal development opportunities for employees.
  • Maintained compliance with federal, state, and local employment laws and regulations, and recommended best practices.
  • Oversaw employee performance evaluation and corrective actions.

Education

No Degree - Psychology

Ohlone College
Fremont, CA
05-2024

Bachelor of Arts - Psychology

California State University, Channel Islands
Online (Extended University)
05-2027

Skills

  • Verbal communication
  • Administrative support
  • Proofreading
  • Confidential document control
  • Scheduling appointments
  • Microsoft office
  • Customer relations and communications

Timeline

Office Specialist

Fremont Adult & Continuing Education
08.2023 - Current

Office Assistant 2

Fremont Adult & Continuing Education
04.2022 - 08.2023

Human Resources Manager

American Wholesale Lighting
10.2021 - 04.2022

No Degree - Psychology

Ohlone College

Bachelor of Arts - Psychology

California State University, Channel Islands

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Madison Nickel