Madison Nordenger
Euless,TX
Summary
Dynamic accounts receivable leader specializing in collections strategy and legal compliance for homeowners associations. Initiated a delinquency review process that significantly improved board approvals for legal actions. Partnered with executives to refine accounts payable workflows, enhancing financial accuracy and operational efficiency.
Overview
18
18
years of professional experience
Work History
Senior Collections Manager
Essex Association Management
Addison, TX
04.2015 - Current
- Overseeing the billing department to ensure in-house collection activity is being carried out in accordance with Texas Property Code.
- Evaluate and authorize settlement and payment plan applications for accounts with the attorney.
- Coordinate with the association's attorney on proceeding with all approved legal action.
- Receive bankruptcy filings/notices to determine how to proceed.
- Developed quarterly delinquency spreadsheets for board meetings, detailing account status and next steps for collection.
- Processing in-house payments including homeowner, attorney, builder, and bankruptcy payments.
- Ensured accurate financial records by charging back returned payments.
- Adjusted accounts for mortgage foreclosures, bankruptcy filings, and changes in ownership to maintain accurate financial records.
- Posted legal invoices and payment plan fees to owner accounts, applying late/collection fees for defaults and credits for completed settlements.
- Create billing spreadsheets for all builder accounts and coordinate for payment of assessments.
- Receive developer to builder lot closings to create new accounts for each address/lot and block; charge prorated assessments and post payment.
- Create monthly recurring payments for management and administrative fees; review unit type listings to calculate increases for associations billed based on number of units.
- Enter all monthly collection, demand letter, payment plan charges for payment.
- Create and enter monthly invoices for in-house copies and postage.
- Enter all 3rd party mailing invoices as well as legal fees to be paid from the associations.
- Review management contracts to determine various amounts to be paid.
Receptionist/Administrative Assistant
Essex Community Management
Fort Worth, TX
02.2010 - 04.2015
- Received all homeowner payments, created resale certificates, billed assessments and late fees, oversaw delinquencies, and monitored payment plans.
- Facilitated communication among homeowners, title companies, attorney associates, developer representatives, builders, and mortgage companies to support transaction processes.
- Organized meeting materials, participated in meetings, and recorded meeting minutes to document discussions and action items.
- Managed tracking, drafting, and maintenance of violation letters to ensure compliance and effective communication for property management.
- Ensured secure and efficient access to amenity center and pool for residents.
- Assisted owners with architectural control committee applications.
- Directly assisted the Chief Executive Officer.
Escrow Assistant
Rhamani Law Firm/dba Sendera Title
Carrollton, T
09.2008 - 02.2010
- Supported Chief Executive Officer and Escrow Manager in daily operations, ensuring seamless workflow.
- Managed correspondence with lenders to secure release of lien documentation and coordinated organization and shipment of executed loan packages.
- Balance funds per HUD; reviewing and comparing figures in the system versus physical invoices and financial documentation.
- Facilitated timely payments by cutting checks and entering wire transfers to support operational efficiency.
- Reviewed legal descriptions for commercial closings comparing with surveys/plats.
- Record closing documents with various counties.
- Compiled and organized files for title policies, adhering to SOP checklist for efficient document management.
Education
High School Diploma -
Trinity High School
Euless05-2009
Skills
- Collections strategy
- Debt recovery
- Collections tracking
- Settlement negotiation
- Portfolio management
- Account management
- Payment processing
- Legal compliance
- Accounts payable specialist
Timeline
Senior Collections Manager
Essex Association Management
04.2015 - Current
Receptionist/Administrative Assistant
Essex Community Management
02.2010 - 04.2015
Escrow Assistant
Rhamani Law Firm/dba Sendera Title
09.2008 - 02.2010
High School Diploma -
Trinity High School