Madison Nunez

Greeted members as they entered, provided friendly and efficient check-in service, and assisted with sales transactions using the Square POS system. Maintained a welcoming environment while supporting overall front desk operations.

• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Maintained accurate records of visitor logs for security purposes and compliance with company policies.

Assisting a team of 7-8-year-olds with baseball fundamentals. In addition, served as the team parent by coordinating schedules, keeping parents up to date, and serving as the overall point of contact for the team/league.

• Organized team events to promote camaraderie and strengthen team dynamics off the field.
• Monitored athletes' use of equipment to verify safe and proper use.

Greeted and assisted customers, including scheduling, explaining the fundamentals of tanning, and collecting payment. In addition, I sanitized all rooms after use, helped maintain the salon, and promoted the business overall.

• Handled incoming calls and inquiries, maintaining professionalism and accuracy in communication.
• Processed transactions accurately, utilizing point-of-sale systems for seamless customer check-out experiences.
• Maintained cleanliness and organization of front desk area, contributing to a welcoming environment for customers.
• Trained new receptionists on operational procedures and customer service best practices to ensure consistency.