Madison Nunn
Springfield,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Full Time Sales Manager
Express Factory Outlet
05.2022 - Current
- Had an excellent attendance record and was always on time, consistently arriving to work ready to work.
- Solved customer, schedule, and technical issues, improved operations and provided excellent customer service.
- Developed team communications and information for meetings.
- Maintained ethical and positive working environment.
- Set up team goals and successes.
- Managed associates tasks and schedules.
- Corrected and set-up timecards.
- Plan and scheduling inventory dates.
- Helped customers and coworkers in an efficient amount of time.
- In charge of opening and closing the store, meanwhile gaining responsibility by completing opening and closing deposits by register every day.
- Handling cash deposits in an appropriate and timely manner.
- Reading and responding to important emails such as direct managers or other stores that are related.
- Analyzing company pages on the computer daily to keep the team informed about business changes and new information.
- Completing monthly goals such as the cost or percentage of product, working on the floor map of store standards, and managing the goal for what we need to make every day/month in sales.
- Driven success in sales by encouraging customers with their shopping needs.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- The responsibility of withholding management keys.
- In charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
Part Time Key Holder
Express Factory Outlet
06.2021 - 05.2022
- Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns.
- Implemented loss prevention measures by monitoring fitting rooms, conducting bag checks, and reporting suspicious activity to management.
- Held responsibility of holding management keys.
- Actively participated in company initiatives aimed at community outreach or charitable causes.
- Served as a reliable and dependable team player, consistently contributing to the achievement of store goals and objectives.
- Increased earnings by achieving sales goals, improving customer service, and sticking to team goals.
- Keeping the store/area clean.
- Providing the best experience for coworkers and customers.
- Solving problems in an efficient amount of time.
- Responsible for opening and closing registers, as well as completing the opening and closing deposits.
- Determined and created goals and tasks for others.
- Participated in the process of shipment and inventory.
- Provided all the help and needs of coworkers and customers.
- Inspired coworkers to achieve weekly/monthly goals.
- Greeted customers and assisted them by product questions, selections, and purchases, both in-store and online.
- Completed in-store returns.
- Assisted customers in locating and selecting merchandise in any store department.
- Reviewing sales reports in order to identify and improve sales performance, resolving issues, and increasing efficiency in order to meet productivity goals.
Part Time Associate
Express Factory Outlet
03.2021 - 06.2021
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Responsible for putting product away in the correct spaces.
- Kept area clean by sweeping, wiping down counters, dusting, mopping, removing trash and keeping the space organized.
- Participated in the process of shipment while also responsibly censoring the items.
- Helping others make the store look its best by following the standards of how the product is folded and the layout of the look.
- Completing opening and closing tasks with managers.
- Maintaining and completing goals every week/month.
- Inspiring customers to sign-up for rewards and our company credit card, while telling them the pros of having those sources.
Part Time Associate
Journeys Shoe Store
08.2020 - 01.2021
- Responsible for keeping up a clean workspace.
- Helping customers with in store/online returns.
- Assisting customers with their needs and finding the perfect shoe/accessory for a specific event.
- Worked varied hours to meet seasonal and business needs.
- Creating online purchases the night of to ship out to customers.
- Responsible for organizing back room product.
- Providing top notch customer service for the customers experience.
- Increasing sales every day/week/month.
- Completing a sales goal specifically for myself by selling specific amount of product.
Education
High School Diploma -
Auburn High School
Auburn IL 06.2021
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Motivated leader
- Proficient in Tasks/Sales
- Organization
- Verbal and written communication
https://www.linkedin.com/in/madison-nunn-2795a5221/
Timeline
Full Time Sales Manager
Express Factory Outlet
05.2022 - Current
Part Time Key Holder
Express Factory Outlet
06.2021 - 05.2022
Part Time Associate
Express Factory Outlet
03.2021 - 06.2021
Part Time Associate
Journeys Shoe Store
08.2020 - 01.2021
High School Diploma -
Auburn High School