Madison O'Brien
Los Banos,CA
Summary
Dedicated administrative assistant with excellent experience in the industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with a focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Detail-oriented Barista excels in a fast-paced coffee shop. Skilled at making specialty coffee and tea drinks, creating attractive product displays, and contributing to a safe and welcoming cafe environment. Extensive knowledge of coffee brewing procedures and customer service.
Student-focused Substitute Teacher accomplished in managing classrooms and delivering lessons. Careful about following teachers' plans and maintaining discipline. Offers great computer skills and solid understanding of classroom technology.
Overview
4
4
years of professional experience
Work History
Substitute Teacher, K-12
Los Banos School District
01.2023 - Current
- Integrated existing and new technology into classroom to help provide creative and fun learning environment.
- Helped students develop life-long learning skills and good study habits.
- Took notes and prepared reports on school day activities to provide to primary teacher.
- Organized lesson plans using teaching software for long-term interim assignments.
Barista
Starbucks
09.2021 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Administrative Assistant
LAIRD Manufacturing
08.2019 - 08.2021
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Maintained staff directory and company policy handbook for human resources department.
- Coached new employees on administrative procedures, company policies and performance standards.
Education
Bachelor of Arts - Sociology
Fresno State
Fresno, CA12.2023
Associate of Arts - Sociology
Merced College
Merced, CA06.2021
High School Diploma -
Los Banos High School
Los Banos, CA06.2019
Skills
- Conflict Resolution
- Visual Displays
- In-Store Support
- Retail Buying
- Vendor Relations
- Marketing and Advertising
- Adaptive and Creative
- Excellent math skills
- Professional demeanor
- Friendly and outgoing
- Exceptional Customer Service
- Computers and Technology
- Multi-Line Telephone Systems
- Office Equipment Operation
- Strong Organizational Skills
- Document and File Management
- Multitasking and Time Management
- Confidentiality and Data Protection
- Optimizing Profitability
- Quantitative and Qualitative Market Research
- Public Relations
- Multi-Media Communication
- Consumer Buying Habits
- Teamwork and Collaboration
- Current Events
- Race and Ethnic Relations
- Self-Motivated
- Remote Learning Experience
Timeline
Substitute Teacher, K-12
Los Banos School District
01.2023 - Current
Barista
Starbucks
09.2021 - Current
Administrative Assistant
LAIRD Manufacturing
08.2019 - 08.2021
Bachelor of Arts - Sociology
Fresno State
Associate of Arts - Sociology
Merced College
High School Diploma -
Los Banos High School