Madison Obrien
Summary
Certified Phlebotomist with extensive training in venipuncture, capillary puncture, and special collection techniques. Developed strong patient rapport, effectively reducing anxiety and discomfort during procedures. Organized receptionist experienced in managing phone calls, scheduling appointments, and providing administrative support, showcasing exceptional recordkeeping and time management skills.
Overview
4
4
years of professional experience
Work History
Phlebotomist
Singing River Hospital
Ocean Springs
10.2025 - Current
- Collected blood samples from patients using proper techniques and safety protocols.
- Maintained accurate patient records and ensured confidentiality of information.
- Prepared and labeled specimens for laboratory analysis efficiently and accurately.
Receptionist/cashier
Mandal Buick GMC
D'Iberville
11.2022 - 08.2025
- Greeted customers warmly upon arrival at the dealership.
- Handled customer complaints with professionalism and empathy consistently.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Managed incoming calls and redirected inquiries to appropriate departments.
- Scheduled service appointments for customers using dealership software.
Education
RPT - Phlebotomy
Singing River Health Academy
Ocean Springs, MS 09.2025 - 10.2025
Diberville High School
D'Iberville, MississippiSkills
- Blood collection
- Laboratory specimen preparation
- Patient record management
- Client relations
Timeline
Phlebotomist
Singing River Hospital
10.2025 - Current
RPT - Phlebotomy
Singing River Health Academy
09.2025 - 10.2025
Receptionist/cashier
Mandal Buick GMC
11.2022 - 08.2025
Diberville High School