Summary
Overview
Work History
Education
Skills
Timeline
Internships
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Madison Orsillo

Summary

A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.

Overview

2
2
years of professional experience

Work History

Server & Bartender

The Chicken Coop
05.2025 - Current
  • Managed multiple tables efficiently during peak hours, ensuring timely order delivery.
  • Crafted and served diverse cocktails, ensuring high-quality beverage presentation and taste.
  • Performed opening duties, setting up for incoming shifts, preparing cash drawers, and taking inventory.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.

Shift Manager

Peet's Coffee & Tea
08.2023 - 05.2025
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Excelled in every store position and regularly backed up front-line staff.
  • Oversaw daily operations, ensuring adherence to quality standards, and managed the scheduling of breaks for team members.
  • Administered payroll and maintained employee records.
  • Monitored and compiled inventory levels, facilitating timely restocking and ordering of essential supplies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Coordinated staff schedules, aligning workforce availability with peak business hours.

Education

Bachelor of Arts - Criminal Justice

San Francisco State University
San Francisco, CA
05-2025

High School Diploma -

Smithfield High School
Smithfield, RI
06.2021

Skills

  • Positive attitude
  • Time management
  • Conflict resolution
  • Fast learner
  • Team Collaboration
  • Punctual and Reliable

Timeline

Server & Bartender

The Chicken Coop
05.2025 - Current

Shift Manager

Peet's Coffee & Tea
08.2023 - 05.2025

Bachelor of Arts - Criminal Justice

San Francisco State University

High School Diploma -

Smithfield High School

Internships

Graduated the SF Citizen’s Academy, San Francisco, CA - February 15th, 2023 - April 19th, 2023

A comprehensive, nine-week academy program working with the San Francisco University Police Department, to work on learning basic principles of law enforcement, investigations, scenario training, crime prevention, traffic enforcement, etc. While working with members of government agencies and police departments to get insight into what it’s like to work in the criminal justice field.


Interned at the Smithfield Police Department, Smithfield RI - June 2024 - August 2024

A summer internship working first hand with detectives, forensic analysts, patrol officers, school resource officers, court officials, probation officers, etc. to learn the various key roles and components that take place within a police department. I attended court hearings, active shooter trainings, ride alongs, prisoner processing's, crime lab investigations, etc. to help me see a raw perspective of what it's like to work in the criminal justice field.

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