Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Madison Osborne

Danville,VA

Summary

Hardworking professional experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Crane Rigger

James Thomas Productions
Manhattan Beach, CA
09.2021 - Current
  • Managed daily operations of team members to ensure efficient and successful completion of tasks.
  • Assisted in the development of training materials for crew members.
  • Conducted detailed troubleshooting of complex mechanical issues using specialized tools and diagnostic equipment.
  • Inspected parts and components prior to installation or use.
  • Coordinated with vendors to procure necessary parts or supplies needed for repair work.
  • Implemented process improvements to increase efficiency and productivity.
  • Conducted regular performance reviews to ensure quality standards were met.
  • Organized and coordinated crew schedules to maximize productivity.
  • Develop plans for efficient setup, takedown operations based upon size, scope of projects.
  • Set up rigging equipment for use in production sets and stages.
  • Train new crew members on proper techniques for setting up and operating rigging systems safely.
  • Adjust cable tension as needed during the course of a performance or production.
  • Position stage scenery, lighting fixtures, props, and other objects with precision accuracy using hoists, pulleys, winches, lifts, and cranes.
  • Construct custom rigs from scratch according to specific requirements as directed by a director or producer.
  • Execute complex set changes quickly and efficiently while ensuring the safety of cast members and crew members on stage.
  • Provide technical advice, support regarding installation, operation issues related to theatrical flying systems.
  • Follow manufacturer's instructions for maintenance and storage of rigging equipment.
  • Ensure that all safety protocols are followed while setting up and operating rigging systems.
  • Safely disassemble rigging equipment when no longer needed for a production or performance.
  • Maintain detailed records regarding inspections of all rigging components used on a project.
  • Securely attach loads to rigging equipment using clamps, shackles, and other fasteners.
  • Perform regular checks on all cables and ropes used in order to ensure they meet safety standards.
  • Conduct risk assessments before each performance or production in order to identify potential hazards associated with the use of lifting devices.
  • Inspect rigging equipment for any visible damage or defects prior to use.
  • Determine appropriate load-bearing capacity of various types of rigging systems and components.
  • Troubleshoot problems with rigging systems during performances or productions.
  • Maintained open communication with crane and other equipment operators to smoothly transport loads.
  • Coordinated structural and heavy lifts with properly rigged equipment.
  • Used bolts and clamps to attach pulleys and fix beams, ceilings and gin pole booms.
  • Signaled and verbally directed workers engaged in hoisting and moving loads to protect workers and materials.
  • Set up metal pipes and support cables in effective arrangements for required loads.
  • Unloaded materials and arranged in specific locations.
  • Sorted and erected steel, bolt-up and torque connections.
  • Transported materials, tools and machines to installation sites.
  • Reviewed and interpreted load charts and calculated weight.
  • Adhered strictly to company policies while working on customer sites; ensured that no damage was done to customer property while performing duties.
  • Ensured that all safety protocols were followed during tower climbs and working at heights.
  • Utilized rope access techniques to gain access to difficult locations on towers or buildings.
  • Climbed ladders, stairs and scaffolding to access elevated worksites.
  • Correctly identified type of coaxial cables used for specific applications.
  • Performed tower climbing operations in compliance with OSHA regulations.
  • Operated aerial lifts such as bucket trucks or cherry pickers safely while performing duties at height above ground level.
  • Completed documentation accurately after each job; updated database records with current information.
  • Used a variety of hand tools including wrenches, screwdrivers, wire strippers and cutters and power drills to install hardware.
  • Maintained inventory of supplies necessary for job completion.
  • Climbed various heights on multiple structures safely and efficiently to repair equipment.
  • Read and interpreted drawings, piping diagrams, job specifications, mounting specs and testing procedures.
  • Used hand and power tools to perform maintenance and troubleshooting duties.

Crew Chief

James Thomas Productions
Manhattan Beach, CA
09.2021 - Current
  • Directed crew members on the set during show days.
  • Planned and scheduled daily activities, ensuring that all deadlines were met on time.
  • Managed communication between different departments involved in production.
  • Maintained a professional work environment at all times.
  • Trained new staff on proper use of equipment and software applications related to production.
  • Resolved any disputes amongst crew members as quickly as possible.
  • Oversaw the maintenance of equipment used in production shoots.
  • Managed employee requests, issues and conflicts.
  • Assessed individual team member abilities and aptitudes, incorporating into shift duties to promote happy employees and effective workflows.
  • Managed time off requests and unexpected no-show situations.

Store Manager

Verizon Wireless - Wireless Zone
Danville, VA
01.2019 - 09.2021
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Developed strategies to maximize sales and profitability.
  • Completed Grant Cardone Sales and Management Online Courses
  • Assessed operational efficiency of the store's departments.
  • Established customer service standards and monitored staff compliance.
  • Recruited, trained and supervised new employees.
  • Managed daily banking activities such as deposits and withdrawals.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Created weekly work schedules for store personnel.
  • Updated POS system with new products and promotional offers.
  • Performed regular price checks to ensure competitive pricing.
  • Resolved customer complaints in a timely manner.
  • Monitored inventory levels and placed orders to restock shelves.
  • Implemented efficient systems for tracking stock movement.
  • Maintained accurate records of employee performance reviews.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Updated and maintained store signage and displays.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Delegated work to staff, setting priorities and goals.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Sales Representative

Steve Padgett's Danville Honda
Danville, VA
02.2018 - 12.2018
  • Followed up with customer inquiries regarding vehicle maintenance or repairs.
  • Attended weekly team meetings to discuss performance goals and strategies.
  • Negotiated prices with customers and closed sales transactions.
  • Organized test drives for prospective buyers at various locations around the city.
  • Assisted customers in arranging trade-in appraisals for their existing vehicles.
  • Managed multiple tasks simultaneously while meeting tight deadlines.

Crew Member

McDonald's
Danville, VA
06.2017 - 01.2018
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Informed customers about daily specials in an engaging manner.
  • Maintained an organized work area to ensure efficient operations.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Checked expiration dates on all products before serving them to customers.
  • Resolved customer complaints in a professional manner.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Restocked kitchen supplies including food products and utensils.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Adhered to health department regulations regarding food handling procedures.

Education

High School Diploma -

George Washington High School
Danville, VA
05-2016

Some College (No Degree) - Piano Performance/Music Education

James Madison University
Harrisonburg, VA

Skills

  • Load Control
  • Sling Selection
  • Boom Angle Determination
  • Crane Safety Procedures
  • Hand Signals
  • Rigging Techniques
  • Heavy Lifting
  • Fall protection
  • Hazard Identification
  • Accident Prevention
  • Weather Monitoring
  • Equipment Inspection
  • Personal Protective Equipment
  • Load Balancing
  • Safety protocol
  • Staff Leadership
  • Maintenance and repairs
  • Project Management
  • Hand-Eye Coordination
  • Stress Tolerance
  • Construction safety
  • Inventory Tracking
  • Effective Communication
  • Interpersonal Skills
  • Multitasking
  • Relationship Building
  • Professional Demeanor
  • Teamwork and Collaboration
  • Climbing skills
  • Goal Setting
  • Reliability
  • Written Communication
  • Time management abilities
  • Attention to Detail
  • Adaptability
  • OSHA Regulations
  • Documentation skills

Certification

  • OSHA 10
  • Heavy Machinery/Forklift Certified
  • Articulating Boom/Lift Certified

Accomplishments

  • Honor Graduate
  • Eagle Scout (Completed Community Service Project and Eagle Ceremony)
  • Lead Sales Rep (Verizon)

Timeline

Crane Rigger

James Thomas Productions
09.2021 - Current

Crew Chief

James Thomas Productions
09.2021 - Current

Store Manager

Verizon Wireless - Wireless Zone
01.2019 - 09.2021

Sales Representative

Steve Padgett's Danville Honda
02.2018 - 12.2018

Crew Member

McDonald's
06.2017 - 01.2018

High School Diploma -

George Washington High School

Some College (No Degree) - Piano Performance/Music Education

James Madison University

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Madison Osborne