Madison Osborne
Danville,VA
Summary
Hardworking professional experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crane Rigger
James Thomas Productions
Manhattan Beach, CA
09.2021 - Current
- Managed daily operations of team members to ensure efficient and successful completion of tasks.
- Assisted in the development of training materials for crew members.
- Conducted detailed troubleshooting of complex mechanical issues using specialized tools and diagnostic equipment.
- Inspected parts and components prior to installation or use.
- Coordinated with vendors to procure necessary parts or supplies needed for repair work.
- Implemented process improvements to increase efficiency and productivity.
- Conducted regular performance reviews to ensure quality standards were met.
- Organized and coordinated crew schedules to maximize productivity.
- Develop plans for efficient setup, takedown operations based upon size, scope of projects.
- Set up rigging equipment for use in production sets and stages.
- Train new crew members on proper techniques for setting up and operating rigging systems safely.
- Adjust cable tension as needed during the course of a performance or production.
- Position stage scenery, lighting fixtures, props, and other objects with precision accuracy using hoists, pulleys, winches, lifts, and cranes.
- Construct custom rigs from scratch according to specific requirements as directed by a director or producer.
- Execute complex set changes quickly and efficiently while ensuring the safety of cast members and crew members on stage.
- Provide technical advice, support regarding installation, operation issues related to theatrical flying systems.
- Follow manufacturer's instructions for maintenance and storage of rigging equipment.
- Ensure that all safety protocols are followed while setting up and operating rigging systems.
- Safely disassemble rigging equipment when no longer needed for a production or performance.
- Maintain detailed records regarding inspections of all rigging components used on a project.
- Securely attach loads to rigging equipment using clamps, shackles, and other fasteners.
- Perform regular checks on all cables and ropes used in order to ensure they meet safety standards.
- Conduct risk assessments before each performance or production in order to identify potential hazards associated with the use of lifting devices.
- Inspect rigging equipment for any visible damage or defects prior to use.
- Determine appropriate load-bearing capacity of various types of rigging systems and components.
- Troubleshoot problems with rigging systems during performances or productions.
- Maintained open communication with crane and other equipment operators to smoothly transport loads.
- Coordinated structural and heavy lifts with properly rigged equipment.
- Used bolts and clamps to attach pulleys and fix beams, ceilings and gin pole booms.
- Signaled and verbally directed workers engaged in hoisting and moving loads to protect workers and materials.
- Set up metal pipes and support cables in effective arrangements for required loads.
- Unloaded materials and arranged in specific locations.
- Sorted and erected steel, bolt-up and torque connections.
- Transported materials, tools and machines to installation sites.
- Reviewed and interpreted load charts and calculated weight.
- Adhered strictly to company policies while working on customer sites; ensured that no damage was done to customer property while performing duties.
- Ensured that all safety protocols were followed during tower climbs and working at heights.
- Utilized rope access techniques to gain access to difficult locations on towers or buildings.
- Climbed ladders, stairs and scaffolding to access elevated worksites.
- Correctly identified type of coaxial cables used for specific applications.
- Performed tower climbing operations in compliance with OSHA regulations.
- Operated aerial lifts such as bucket trucks or cherry pickers safely while performing duties at height above ground level.
- Completed documentation accurately after each job; updated database records with current information.
- Used a variety of hand tools including wrenches, screwdrivers, wire strippers and cutters and power drills to install hardware.
- Maintained inventory of supplies necessary for job completion.
- Climbed various heights on multiple structures safely and efficiently to repair equipment.
- Read and interpreted drawings, piping diagrams, job specifications, mounting specs and testing procedures.
- Used hand and power tools to perform maintenance and troubleshooting duties.
Crew Chief
James Thomas Productions
Manhattan Beach, CA
09.2021 - Current
- Directed crew members on the set during show days.
- Planned and scheduled daily activities, ensuring that all deadlines were met on time.
- Managed communication between different departments involved in production.
- Maintained a professional work environment at all times.
- Trained new staff on proper use of equipment and software applications related to production.
- Resolved any disputes amongst crew members as quickly as possible.
- Oversaw the maintenance of equipment used in production shoots.
- Managed employee requests, issues and conflicts.
- Assessed individual team member abilities and aptitudes, incorporating into shift duties to promote happy employees and effective workflows.
- Managed time off requests and unexpected no-show situations.
Store Manager
Verizon Wireless - Wireless Zone
Danville, VA
01.2019 - 09.2021
- Identified opportunities for cost savings through waste reduction initiatives.
- Prepared monthly reports on sales figures, expenses, profits.
- Developed strategies to maximize sales and profitability.
- Completed Grant Cardone Sales and Management Online Courses
- Assessed operational efficiency of the store's departments.
- Established customer service standards and monitored staff compliance.
- Recruited, trained and supervised new employees.
- Managed daily banking activities such as deposits and withdrawals.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Created weekly work schedules for store personnel.
- Updated POS system with new products and promotional offers.
- Performed regular price checks to ensure competitive pricing.
- Resolved customer complaints in a timely manner.
- Monitored inventory levels and placed orders to restock shelves.
- Implemented efficient systems for tracking stock movement.
- Maintained accurate records of employee performance reviews.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Updated and maintained store signage and displays.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Sales Representative
Steve Padgett's Danville Honda
Danville, VA
02.2018 - 12.2018
- Followed up with customer inquiries regarding vehicle maintenance or repairs.
- Attended weekly team meetings to discuss performance goals and strategies.
- Negotiated prices with customers and closed sales transactions.
- Organized test drives for prospective buyers at various locations around the city.
- Assisted customers in arranging trade-in appraisals for their existing vehicles.
- Managed multiple tasks simultaneously while meeting tight deadlines.
Crew Member
McDonald's
Danville, VA
06.2017 - 01.2018
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Assisted management team with inventory counts of food products and beverage supplies.
- Informed customers about daily specials in an engaging manner.
- Maintained an organized work area to ensure efficient operations.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Educated customers on menu items, product ingredients and nutritional values.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Checked expiration dates on all products before serving them to customers.
- Resolved customer complaints in a professional manner.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Restocked kitchen supplies including food products and utensils.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Adhered to health department regulations regarding food handling procedures.
Education
High School Diploma -
George Washington High School
Danville, VA05-2016
Some College (No Degree) - Piano Performance/Music Education
James Madison University
Harrisonburg, VASkills
- Load Control
- Sling Selection
- Boom Angle Determination
- Crane Safety Procedures
- Hand Signals
- Rigging Techniques
- Heavy Lifting
- Fall protection
- Hazard Identification
- Accident Prevention
- Weather Monitoring
- Equipment Inspection
- Personal Protective Equipment
- Load Balancing
- Safety protocol
- Staff Leadership
- Maintenance and repairs
- Project Management
- Hand-Eye Coordination
- Stress Tolerance
- Construction safety
- Inventory Tracking
- Effective Communication
- Interpersonal Skills
- Multitasking
- Relationship Building
- Professional Demeanor
- Teamwork and Collaboration
- Climbing skills
- Goal Setting
- Reliability
- Written Communication
- Time management abilities
- Attention to Detail
- Adaptability
- OSHA Regulations
- Documentation skills
Certification
- OSHA 10
- Heavy Machinery/Forklift Certified
- Articulating Boom/Lift Certified
Accomplishments
- Honor Graduate
- Eagle Scout (Completed Community Service Project and Eagle Ceremony)
- Lead Sales Rep (Verizon)
Timeline
Crane Rigger
James Thomas Productions
09.2021 - Current
Crew Chief
James Thomas Productions
09.2021 - Current
Store Manager
Verizon Wireless - Wireless Zone
01.2019 - 09.2021
Sales Representative
Steve Padgett's Danville Honda
02.2018 - 12.2018
Crew Member
McDonald's
06.2017 - 01.2018
High School Diploma -
George Washington High School
Some College (No Degree) - Piano Performance/Music Education
James Madison University
- OSHA 10
- Heavy Machinery/Forklift Certified
- Articulating Boom/Lift Certified
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