Learning Ambassador
- Trains new employees in the Ship dock department.
Delivery Estimate Accuracy (DEA)
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked with websites like: Lumin, Vast, Outbound Dock Management, troubleshoot, SSP, Vista, and Skynet to look at the overall performance of shipping packages.
Problem Solve.
- Identified patterns and trends that could lead to potential problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Fixed, changed, and damaged packages to make sure customers are getting the best care for their packages.
Critical Pull Time (CPT's)
- Chased containers that needed to be closed out before the sort departure closes, making sure we get customers' orders shipped on time.
TDR
- Closed out dock doors to get sorts shipped.
Fluids
- Stacks boxes to the top of the trailer to utilize space for customers' orders.
Transship
- Downstack totes to be shipped to other facilities of items to be put on the market.
- Closes containers, and moves and/or stages them to be shipped out.
- Robots are trained to work with a robot to pull, create, close, and fix jams.
Manual Induct.
- Scans packages onto a belt to be accounted for, to be shipped out.
Flats
- Creates, closes, and fixes jams on the container chute.
- Moves containers from the starting point to the staging area and/or the dock door.
Spurs
- Downstack packages into carts or pallets to be shipped out.
Water-spider
- Creates and closes out containers, and moves them to staging and/or the dock door to be shipped out.
HiCaps
- Creates, closes, and moves containers to staging areas and/or dock doors to be shipped out.
- Clears jams with the container chute