Summary
Overview
Work History
Education
Skills
Timeline
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Madison Palomaria

Mountain Home,ID

Summary

Dynamic Learning Ambassador at Amazon, adept at employee training and inventory management. Leveraged data analysis to enhance delivery estimate accuracy, fostering a collaborative environment. Demonstrated exceptional problem-solving skills by optimizing shipping processes, ensuring timely order fulfillment, and improving customer satisfaction. Committed to continuous improvement and operational excellence in supply chain management.

Overview

4
4
years of professional experience

Work History

Shipdock

Amazon
Nampa, Idaho
03.2021 - Current

Learning Ambassador

  • Trains new employees in the Ship dock department.

Delivery Estimate Accuracy (DEA)

  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked with websites like: Lumin, Vast, Outbound Dock Management, troubleshoot, SSP, Vista, and Skynet to look at the overall performance of shipping packages.

Problem Solve.

  • Identified patterns and trends that could lead to potential problems.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Fixed, changed, and damaged packages to make sure customers are getting the best care for their packages.

Critical Pull Time (CPT's)

  • Chased containers that needed to be closed out before the sort departure closes, making sure we get customers' orders shipped on time.

TDR

  • Closed out dock doors to get sorts shipped.

Fluids

  • Stacks boxes to the top of the trailer to utilize space for customers' orders.

Transship

  • Downstack totes to be shipped to other facilities of items to be put on the market.
  • Closes containers, and moves and/or stages them to be shipped out.
  • Robots are trained to work with a robot to pull, create, close, and fix jams.

Manual Induct.

  • Scans packages onto a belt to be accounted for, to be shipped out.

Flats

  • Creates, closes, and fixes jams on the container chute.
  • Moves containers from the starting point to the staging area and/or the dock door.

Spurs

  • Downstack packages into carts or pallets to be shipped out.

Water-spider

  • Creates and closes out containers, and moves them to staging and/or the dock door to be shipped out.

HiCaps

  • Creates, closes, and moves containers to staging areas and/or dock doors to be shipped out.
  • Clears jams with the container chute

Education

Associate of Science - Business

College of Western Idaho
Nampa, ID
05-2026

Skills

  • Employee training
  • Inventory management
  • Data analysis
  • Customer service
  • Supply chain management
  • Collaboration

Timeline

Shipdock

Amazon
03.2021 - Current

Associate of Science - Business

College of Western Idaho