Summary
Overview
Work History
Education
Skills
Timeline
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Madison Pardue

Summerdale

Summary

Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.

Overview

2
2
years of professional experience

Work History

Front desk receptionist

Climate Masters
07.2023 - 06.2024
  • Make outbound calls
  • Answer inbound calls
  • Manage Microsoft
  • Schedule appointments
  • Collect payments over the phone

ER Registration Clerk

South Baldwin Regional Medical Center
06.2024 - 10.2024
  • Cultivated a welcoming environment for patients through empathetic listening, clear communication, and professional demeanor during stressful situations.
  • Facilitated timely treatment of patients by prioritizing tasks based on urgency and complexity during high-volume periods.
  • Enhanced patient satisfaction by efficiently managing patient registration and check-in processes.
  • Assisted in the training of new ER Registration Clerks by sharing best practices, offering guidance on hospital procedures, and serving as a role model for exceptional customer service.
  • Managed multiple responsibilities simultaneously while maintaining keen attention to detail in a fast-paced emergency room setting.
  • Expedited admission process for critical cases by promptly obtaining necessary authorizations from insurance providers.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Answered phone calls and messages for Number-physician Type medical facility, scheduling appointments, and handling patient inquiries.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Processed medical insurance claims and payments.
  • Assisted with medical coding and billing tasks.

Patient Care Technician

South Baldwin Regional Medical Center
10.2024 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

High school diploma -

Robertsdale High School
Robertsdale, AL
05.2023

Freshman - Nursing school

Coastal Alabama Community College
Bay Minette, AL

Skills

  • Fast paced worker
  • Fast learner
  • Motivated
  • Microsoft experience
  • Medical terminology
  • Vital signs monitoring
  • CPR certification
  • Patient observation
  • Blood glucose testing
  • Basic life support
  • Blood glucose monitoring
  • Specimen collection
  • Feeding assistance
  • Patient positioning
  • Patient services
  • Emergency response

Timeline

Patient Care Technician

South Baldwin Regional Medical Center
10.2024 - Current

ER Registration Clerk

South Baldwin Regional Medical Center
06.2024 - 10.2024

Front desk receptionist

Climate Masters
07.2023 - 06.2024

High school diploma -

Robertsdale High School

Freshman - Nursing school

Coastal Alabama Community College

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Madison Pardue