Madison Pawlak
Essex,MD
Summary
Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Picker
Amazon
Sparrows Point, MD
01.2020 - 07.2021
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Labeled boxes and placed in outbound collection areas.
- Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
Cashier Team Lead
Dunkin Donuts
Parkville, MD
07.2020 - 01.2021
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Cleaned and stocked front end areas, including register changing tapes and ribbons.
- Complied with cash handling procedures to meet regional cashier variance policy.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Cashier Team Lead
Pizza John
Essex , MD
11.2016 - 12.2019
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Cleaned and stocked front end areas, including register changing tapes and ribbons.
- Complied with cash handling procedures to meet regional cashier variance policy.
- Resolved issues with cash registers, card scanners and printers.
Education
High School Diploma -
Our Lady Of Mt. Carmel
Essex05.2019
Associate of Science - Health Science
South College
Knoxville, TN06.2021
Skills
- Product location skills
- Quality assurance
- Issue reporting
- Communication
- Hardworking
Certification
- Certified Nursing Assistant
Timeline
Cashier Team Lead
Dunkin Donuts
07.2020 - 01.2021
Picker
Amazon
01.2020 - 07.2021
Cashier Team Lead
Pizza John
11.2016 - 12.2019
High School Diploma -
Our Lady Of Mt. Carmel
Associate of Science - Health Science
South College
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