Detail-oriented Certified Medical Assistant with expertise in patient education, safety compliance, and healthcare collaboration. Proven ability to manage patient care and streamline processes effectively.
Overview
1
1
Certification
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Bather/Assistant Dog Groomer
K9 Cuts
Moline, IL
07.2026 - Current
Bathed dogs using salon shampoos, conditioners, and coat-safe cleaning products.
Brushed and detangled coats before and after grooming services.
Dried pets with dryers and towels while maintaining calm handling.
Performed desheds on double coated dogs
Trimmed nails and paw pads
Cleaned using proper chemicals
Interacted with customers to provide quality service
Certified Medical Assistant
Hammond Henry Hospital & Clinics
Geneseo, Illinois
05.2025 - Current
Assisted healthcare providers with patient examinations and procedures.
Managed patient intake, including verifying information and scheduling appointments.
Collected and processed laboratory specimens for testing and analysis.
Educated patients on medication instructions and health management techniques.
Maintained accurate medical records in electronic health record systems.
Collaborated with nursing staff to coordinate patient care effectively.
Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Scheduled appointments for patients via phone and in person.
Answered patient calls promptly and directed inquiries to the appropriate department when needed.
Cook
Hammond Henry Hospital & Clinics
Geneseo, IL
07.2024 - 05.2025
Prepared meals according to hospital dietary guidelines and patient needs.
Maintained cleanliness and organization of kitchen equipment and work areas.
Assisted in menu planning, focusing on nutritional balance for diverse patient populations.
Collaborated with dietary staff to ensure timely meal service delivery.
Adhered to safety standards while handling food and kitchen tools.
Trained new kitchen staff on proper food preparation techniques and safety protocols.
Monitored food storage conditions to prevent spoilage and contamination.
Participated in inventory management, ensuring adequate supplies for daily operations.
Assistant Store Manager
Goodwill Of The Heartland
Geneseo, Illinois
11.2021 - 07.2024
Managed inventory levels and organized product displays for visibility.
Implemented merchandising strategies to enhance customer engagement.
Assisted in daily store operations and customer service management.
Resolved customer inquiries and complaints in a professional manner.
Coordinated staff schedules to ensure optimal coverage and efficiency.
Trained new employees on store policies and procedures effectively.
Collaborated with team members to foster a positive work environment.
Oversaw donation processing and maintained quality control standards.
Education
Associate of Applied Science -
Black Hawk College
Moline, IL
08.2025 - 10.2026
Nationally Certified Medical Assistant - Certified Medical Assistant
Midwest Technical Institute
Moline, IL
07.2024 - 05.2025
Skills
Animal safety
Cleaning procedures
Desheds & drying
Bathing & brushing
Nail trimming
Paw pad and sanitary shaving
Medication administration
Specimen collection
Healthcare procedures
Electronic health records
Healthcare collaboration
Clinical applications
Safety compliance
Attention to detail
Verbal and written communication
Problem-solving
Patient scheduling
Certification
NCCT- NCMA certification
BLS certification
References
References available upon request.
Timeline
Bather/Assistant Dog Groomer
K9 Cuts
07.2026 - Current
Associate of Applied Science -
Black Hawk College
08.2025 - 10.2026
Certified Medical Assistant
Hammond Henry Hospital & Clinics
05.2025 - Current
Cook
Hammond Henry Hospital & Clinics
07.2024 - 05.2025
Nationally Certified Medical Assistant - Certified Medical Assistant