Madison Phelps
Newnan,Georgia
Summary
Experienced Data Entry Specialist successful at managing high caseloads in fast-paced environments. Organized, driven and adaptable with excellent planning and problem-solving abilities. Offering years of experience and willingness to take on any challenge.
Overview
2
2
years of professional experience
Work History
Provider Enrollment Analyst
Guidewell Source
07.2022 - Current
- Generated, posted and attached information to claim files.
- Checked documentation for accuracy and validity on updated systems.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Maintained confidentiality of patient finances, records, and health statuses.
Property Manager
Storage Xxtra
11.2021 - 07.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
CCTV Operator
Utility Resource Group
06.2021 - 11.2021
- Watched both live and recorded video surveillance footage.
- Recorded time, date and location of incidents.
- Operated and maintained surveillance equipment.
- Monitored activities captured on cameras to inform authorities of suspicious activities.
Customer Service Cashier
Lowes Distribution Center
02.2021 - 06.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
Associate of Science - Psychology
University of North Georgia
Watkinsville, GA05.2020
High School Diploma -
Ola High School
Mcdonough, GA05.2016
Skills
- Premium Calculations
- Composing Business Correspondence
- Insurance Calculation
- Receiving Proficiency
- Data Entry Software
Timeline
Provider Enrollment Analyst
Guidewell Source
07.2022 - Current
Property Manager
Storage Xxtra
11.2021 - 07.2022
CCTV Operator
Utility Resource Group
06.2021 - 11.2021
Customer Service Cashier
Lowes Distribution Center
02.2021 - 06.2021
Associate of Science - Psychology
University of North Georgia
High School Diploma -
Ola High School
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