Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madison Pippin

Bunn,NC

Summary

Versatile and dedicated, I leveraged my strong work ethic and exceptional customer service skills at Sheetz to enhance customer satisfaction and loyalty. Skilled in multitasking and problem-solving, I effectively balanced sales, food safety practices, and team collaboration, significantly contributing to a positive and efficient work environment.

Possess strong nurturing and communication skills, with positive, upbeat tone. Knowledge of child development and safety protocols, combined with skills in creating engaging activities and maintaining clean, safe environment. Committed to fostering supportive and enriching atmosphere for children to thrive.

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Dependable worker knowledgeable about farm equipment and machinery and capable of performing routine maintenance and repairs. Skilled at feeding, watering and exercising livestock.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Salesperson

Sheetz
09.2021 - Current
  • WORK 8HR-9HR SHIFTS.
  • Served customers with knowledgeable, friendly support.
  • Worked to build relationships with customers and staff, increasing customer loyalty and business.
  • Worked in kitchen, providing food for customers and ensuring food and orders were made correctly and in a timely manner.
  • Completed many different tasks while on shift including kitchen cleaning, bathroom cleaning/ trash pickup, prep and stock within kitchen and other areas of the store.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Maintained general knowledge of areas of the store to help customers quickly locate products and merchandise.
  • Stocked merchandise, clearly labeling items, and organized.
  • Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Daycare Worker

Helping Hands Child Care
06.2021 - 08.2021
  • WANTED TO NOTE THIS WAS JUST A SUMMER JOB UNTIL I WENT BACK TO SCHOOL. WORKED 10 HOUR SHIFTS.
  • Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
  • Monitored children's activities to verify safety and wellbeing.
  • Sanitized tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Provided support and guidance to children in conflict resolution.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Read stories, sang songs and facilitated creative play.
  • Assisted in potty training and toilet hygiene.
  • Distributed food, napkins, and beverages in preparation for snack time.
  • Implemented daily routines and activities to stimulate and engage children.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Maintained child-friendly environment with access to outdoor activities.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Reduced incidents of disruptive behavior by establishing clear expectations and implementing consistent disciplinary measures when necessary.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Encouraged children's emotional and social development.

Server

Johnny's Barbecue
03.2019 - 06.2020
  • WORKED 4HR SHIFTS.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Answered customers' questions, recommended items, and recorded order information.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.

Farm Hand

Clover C Farms
06.2018 - 08.2018
  • WANTED TO NOTE THAT THE DATES LISTED FOR WORK MAY NOT ENTIRELY MATCHED UP, AS I HAVE WORKED ON THIS FARM OFF AND ON FOR YEARS DOING VARIOUS FARM CHORES, CLEANING, AND WORK. THE DATE I HAVE CURRENTLY LISTED WAS WHEN I WORKED OVER THE SUMMER/THE LAST TIME I DID WORK ON THE FARM AND DOES NOT ACCOUNT FOR EVERY TIME I WAS EMPLOYED AT THE FARM. WORKED 4HR SHIFTS MON-FRI.
  • Assisted in the construction or repair of fences, pens, farm vehicles/equipment, and other infrastructure necessary for successful farm operation.
  • Carried out daily farm tasks such as feeding animals, working sheep/organizing sheep for sale, and cleaning pens to ensure animal health and welfare.
  • Operated various farm machinery including tractors, mowers, and trucks for efficient land cultivation and farm work.
  • Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.
  • Examined animals for signs of sickness and overall herd health.
  • Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
  • Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
  • Rotated animals between grazing areas to provide enough access to food.
  • Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.
  • Observed animals and notified supervisor of signs of illness.
  • Engaged in community farming initiatives to share knowledge and resources, strengthening local agricultural practices.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.

Education

No Degree - General Education For Nursing

Nash Community College
Nashville, NC
05-2024

Certified Nursing Assistant I - CNA

Vance-Granville Community College
Henderson, NC
07-2023

High School Diploma -

Bunn High School
Bunn, NC
05-2020

Skills

  • Customer service
  • Customer care
  • Relationship building
  • Customer relationship building
  • Active listening
  • Product description
  • Complaint handling
  • Closing techniques
  • Strong work ethic
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Safe food handling
  • Service prioritization
  • Order accuracy
  • Food safety practices
  • Performance improvement
  • Team player
  • Reliable and responsible
  • Warm and friendly
  • Adaptable and flexible
  • Reliability
  • Multitasking
  • Problem-solving
  • Cool under pressure
  • Excellent communication
  • High energy and stamina
  • Patience and empathy
  • Infant care
  • Cleaning and sanitizing
  • Health and safety regulations
  • Documentation and record keeping
  • Activity planning
  • Age-appropriate activities
  • Classroom instruction
  • Social development
  • Classroom organization
  • Early childhood development
  • Safety and supervision
  • Childcare
  • CPR training
  • Housekeeping
  • Personal hygiene assistance
  • Caring and responsible
  • Heavy lifting
  • Task prioritization
  • Organizational skills

Certification

  • Certified Nursing Assistant I (Certified Nurse Aide I) - State Boards of Nursing.
  • OSHA Certified - as of 2020
  • Cardiopulmonary Resuscitation (CPR) - American Red Cross.

Timeline

Salesperson

Sheetz
09.2021 - Current

Daycare Worker

Helping Hands Child Care
06.2021 - 08.2021

Server

Johnny's Barbecue
03.2019 - 06.2020

Farm Hand

Clover C Farms
06.2018 - 08.2018

No Degree - General Education For Nursing

Nash Community College

Certified Nursing Assistant I - CNA

Vance-Granville Community College

High School Diploma -

Bunn High School

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Madison Pippin