Madison Pitts
Falconer,NY
Summary
Experience in providing exceptional customer service in both healthcare, cafe, and retail settings, demonstrating adaptability and strong communication skills. Proficient in handling administrative tasks, ensuring accuracy, and maintaining patient confidentiality in a medical office. Skilled in multitasking, problem-solving, and fostering positive relationships.
Overview
4
4
years of professional experience
Work History
Document Filer
The Chautauqua Center
06.2019 - 06.2021
- Translated complex technical information into intuitive clear format.
- Maintained organized filing system to facilitate easy retrieval of documents.
- Compiled, sorted and filed high volume of documents.
- Cleaned up files regularly by removing outdated information for archival or disposal.
Barista
Tim Hortons
07.2021 - 06.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Housekeeper
Greenbriar Property Management
06.2023 - Current
- Cleaned in public areas such as the lobby, pool, and public restrooms
- Disinfected, swept, dusted, and mopped all rooms to keep the facilities sanitary and clean
- Cleaned and stocked rooms per day by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items.
Sales Associate
GNC - General Nutrition Centres
08.2023 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Associate of Science - Math And Science- Neurology
Jamestown Community College
Jamestown, NY05.2024
High School Diploma -
Falconer Middle High School
Flaconer, NY06.2022
Skills
- Organizational Skills
- Food Preparation
- Cash Handling
- Friendly and Outgoing
Timeline
Sales Associate
GNC - General Nutrition Centres
08.2023 - 10.2023
Housekeeper
Greenbriar Property Management
06.2023 - Current
Barista
Tim Hortons
07.2021 - 06.2023
Document Filer
The Chautauqua Center
06.2019 - 06.2021
Associate of Science - Math And Science- Neurology
Jamestown Community College
High School Diploma -
Falconer Middle High School
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