MADISON PLATT
Watertown,MA
Summary
Dynamic and approachable professional with a proven track record in childcare and customer service at Marylou's Coffee. Excelled in behavior management and routine management, enhancing customer satisfaction and child wellbeing. Skilled in communication and Spanish, adept at creating positive environments and solving complex problems efficiently. Demonstrates strong project planning and negotiation skills, committed to excellence and continuous learning, especially in the field of Criminology and Criminal Justice.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Babysitter
Parents Of The Children
, MA, RI
06.2016 - Current
- Demonstrated empathy and kindness to display positive character traits
- Organized and cleaned home after activities by picking up toys for a tidy home when parents arrive
- Monitored schedules to maintain sleeping, eating and school schedules for children
- Kept notes of behavior issues, food served and medications administered to children
- Led indoor and outdoor activities and steered children away from dangers
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
- Currently learning Spanish (intermediate high)
Barista
Marylou's Coffee
Westwood, MA
08.2022 - 05.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Adhered to health department regulations concerning sanitation standards.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Education
Bachelor of Arts - Criminology And Criminal Justice And Spanish
University of Rhode Island
Kingston, RI05-2027
High School -
Westwood High School
Westwood, MA06-2023
Skills
- Behavior management techniques
- Conflict Resolution
- Routine management
- Personable nature
- Following directions
- Responsible driver
- Communication skills
- Fast learner
- Complex problem solving
- Project Planning
- Childcare
- Negotiation skills
- Time management
- Approachable
- Conversant in Spanish
Languages
Spanish
Professional
Certification
- Certification of Biliteracy from Westwood High School
Timeline
Barista
Marylou's Coffee
08.2022 - 05.2023
Babysitter
Parents Of The Children
06.2016 - Current
- Certification of Biliteracy from Westwood High School
Bachelor of Arts - Criminology And Criminal Justice And Spanish
University of Rhode Island
High School -
Westwood High School
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